Impressive Resort & Spa Punta Cana

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 278 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Good food and amazing staff

    Reviewed by heatherwel(Brampton, Canada) on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We took our grandchildren to Impressive and it worked out very well. We were in building down by the water first floor and it was fine as close to the beach. Room was very clean and fridge stocked with water and a few beers every day. If you needed anything else and called service you got a response very quickly, The all-inclusive liquor is pretty much Dominica produced so I personally did not like it. Mind you the wine list was very good but this you had to purchase for example a bottle of Pouilly Fuisse was 65.00. The food was quite good and again the staff was very helpful. Was not overly crazy on the night shows but in saying that I have been to too many throughout the years so they have lost their charm on me. My grandkids loved it and had a great time.

    Individual ratings:

    Location

    Location-4

    Service

    Service-4

    Disappointing

    Reviewed by JanandMick4(Northampton uk) on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Good points Stunning well maintained gardens. Choice of pools with towels provided. 1st class gym. Good choice of restaurants. Would definitely recommend the Japanese. All types of drinks available free including Baileys Plenty of entertainment all day and evening. Staff happy and friendly. Bad points. We requested a ground floor room on booking due to disability but were given top floor in a different block which was substandard. Cracked basin with no plug. Shower screen over bath did not fit and bathroom was constantly flooded. Mopped up with towels which were often not replaced. Apartment smelt musty due to water seepage. Air con was noisy and we asked them to check it out as it could lead to Legionnaires disease. Rooms were not made up until 5.30 most days and often there were no towels left. 2 Days no hot water. 1st day 7.a.m. to noon. second time 7a.m. until 8p.m. Our complaints were dealt with immediately and the rep Daniel was superb.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-4

    Service

    Service-3

    Impressive Resort & Spa

    Reviewed by aggiex(Warsaw, Poland) on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel is absolutely amazing with its beautiful gardens, rooms and beach cleaned every day, tasty and varied food in the restaurants. Impressive Resort & Spa has amazing staff, especially animators - Candy, Rissa, King Kong and fantastic dancers: Wilson, Brown Sugar and Pinky. No one can feel bored during the day with so many activities provided and in the evenings with beatiful shows and dancing with live music time. Thank you guys for the amazing time spent with you and hope to see you soon once again.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Impressive resort & spa

    Reviewed by halle g() on Mar 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel is beautiful. Clean property, and excellent service. All staff is very accommodating and eager to tend to any needs. I would highly recommend to anybody and everybody. Entertainment is excellent, beautiful shows. And Rissa and shakira are excellent staff, their service is great.

    Impressive resort & spa

    Reviewed by autumn a() on Mar 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The resort is beautiful the pool is very clean and the staff is very friendly and are willingly to help people. The bar is very good and especially Greyson ,damaris & jefri. The restaurant is very good and the grounds of the resort are very good. The entertainment here is excellent with the shows are beautiful!! The music in the disco is very good & especially Rissa she is a good dancer especially with Zumba shakira ,moskito,gianny & King Kong. This is my second time at this resort and I plan on coming back here next spring break.

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