Majestic Elegance Punta Cana reviews
25888 TripAdvisor reviews
Very good
Zac M on Mar 23, 2024
Víctor at the pool bar is the best. salame, Martha, Adelia, Michael, layder are the best waitresses around the main pool bar. The beach is really blue and clean and the buffets were good as well and open all day. The pool was really fun and the room service always came very fast
Our first time, will not tbe the last!
Sabrina H (Labrador City, Canada) on Mar 23, 2024
Spent 7 days at the Majestic Elegance and it did not disappoint. We opted in for the Elegance Club and we were very happy with that choice and felt it was worth the money. We were very close to the beach, Club lounges and a butler. Check in was easy, we didn't have to wait for our room (we arrived around 230p) and our luggage was in our room when we got to it. The room was great, clean and spacious. We were on the second floor corner room with a garden view. Just down the hall was the Sunset lounge which is for club members. Fresh snacks and finger foods, cooler full drinks and a small little mini bar. This overlooks the beach area where you can watch sunrise in a cool area (or you can go to the beach). The resort is very well kept. Very clean and beautiful. We spent the mornings down by the beach. (Which that too was gorgeous and clean.) The breeze was nice. You can walk for hours in either direction. There are all sorts of vendors on the beach and they do try to connect with you but if your not interested a polite no thank you goes a long way. Loads of restaurants to eat at. We ate at just about all of them and they were all phenomenal. We actually ate at the steakhouse twice. Afternoons we were by the main pool. We meet some people from Iowa, Ontario, and Saskatchewan so we enjoyed the company and the entertainment group. They were amazing. Always getting you engaged and ensurred you had a good time. Didn't watch too many shows. We hung out in the Casino in the evenings. Small little spot but serves the purpose. Then to the lobby bar for a night cap. I wish their drink menu was a little more descriptive of what they can actually do. Tried a few drinks that were recommended by others there at the time and they wernt on the menu. One in particular that stands out was the Ricardo special. The first night I tried it it was like an elevated expresso martini. When I asked for it again when he wasn't working, I got something completely different. Wish I has asked exactly what it was. The staff are incredible. Hands down what makes your experience as good as it is! I've read that over and over in other reviews and they are right! Too many to name them all but I will single a few. The entertainment staff at the main pool. Hello Kitty and his side kicks are wonderful and always keep us having fun!! The bar staff at the main pool. Layder, Juan, and a couple more I can't remember their names, we were too busy having fun with them! Our butler Guzman!! Top notch!! He pulled a rabbit out of his hat! We started our vacation by leaving our duty free bag on the bus that brought us to the resort. We didn't realize we had left it until 45 mins later. We left it with him and 2 nights later we get in out room and he has it there. Our alcohol from duty free, my shirt, and a few other odds and ends that we had poked in there. I don't know what he done but he found it!! He was so awesome with everything else as well. We done one excursion on our second last day. Marinitarium. It was good. We are not snorkelers so that part wasn't the greatest for us even though we did get in the water and try it. Saw the shark and held the stingray and then went back to boat early. Then went for a catamaran ride with drinks and music. Parked in a little shallow area to get out have drinks in the water. The boat staff were great. Keith kept us well hydrated! Then back to the marina. It was a half day. Picked up at 8 and home by 230/3pm. From start to finish the experience was excellent. Overall great vacation and we will definitely be going back!
AWESOME-SIMPLY THE BEST! BETTER THAN ALL THE REST!!!
John T (Mount Hope, Canada) on Mar 23, 2024
The Majestic Elegance continues to amaze us. This was our 4th stay here and it keeps getting better. We are seasoned travelers in the Dominican Republic and have been to this beautiful island about 25 times. Wish we had found this resort 25 years ago! We stayed at the adults club sections which has a private check in which was fast and efficient. Being repeat guests, we were treated to an upgraded room among other nice perks. Our butler, for the 3rd time, was Dario. Dario checks in with you at least once a day to assist if you need dinner or spa reservations or anything for your room. He takes care of it all. Thank you for all the nice touches in the room. In his absence Gabrielle was there for us and did a remarkable job. We spent most of our day (no rain in 14 days) at the adult pool. We were greeted every morning, without asking, by our waitress Santa (I'M HERE!) with our favourite drinks. Santa along with the rest of the pool bar team Maxima, Angelina, Laider and Francisca are so friendly and attentive assuring you are looked after. The pool guys, Joel and Alejandro are there to provide you with towels, cold cloths, moving chairs or putting air in your floaties. Great job! The resort was renovated last year and the beds are amazing. The mini bar is restocked daily with pop, beer, water rum etc. We had room service late at night when we arrived. Never ones to have room service, it was fast, hot and delicious. They apparently have a new chef and the food at all the restaurants is so improved. We ate at all the a la carte and the French, Italian and Sea & Sea are incredible. Weather wise we had perfect weather the entire 2 weeks. The beaches were awesome with plenty of chairs and the clearest water with no seaweed. Finally, we would like to thank The Club Manager, Miguel Rosario for making sure this was our best vacation ever! Congratulations on putting together such an amazing friendly team, from the butlers, pool and bar staff, restaurants, maids and even the gardeners. Thanks you for making us feel like FAMILY!
Another great vacation!
G5209QDdant on Mar 23, 2024
It is always a pleasure returning to Majestic Elegance. We were fortunate to once again have Juan assigned to us during our 3rd visit. We were brought to a beautiful 1 Bedroom Suite, then straight to the Elegance Club beach we went. During our 9 day stay, we had exceptional service from Joel (pool/beach concierge), Santa, Ayngelina and Marijuliana; always serving drinks with a smile whether we were in the pool or on our bali bed, they would find us. Maxima is truly a gem; she will mix you a variety of drinks as she is singing away. Furthermore, she has a variety of Maxima's Specials to suit everyone's needs. One afternoon, she noticed I seemed under the weather and offered me a drink with green tea, mint...that certainly did the trick and I was able to enjoy the rest of the day at the beach. We consider them all great friends as they treat us like family. We also enjoyed some time at the piano bar where Ambar, Kathy and Gary prepared us a variety of martinis. Let us not forget the kind, inviting and always smiling Roberto at the lobby bar. With great pleasure, he prepared us one of his Rrrroberrrto Specials which we enjoyed quite a few evenings before dinner. During our prior visits, we had a lunch or two at the Italian restaurant, but this time we thouroughly took advantage of the À la carte breakfasts and lunches. We were always greeted with a smile by Rosmery; she added flowers to our table if there were none, replenished our mimosas and was super pleasant to interact with. Lastly, a special shout out to Juan. My husband forgot his phone on the day of our departure. We reached out to Juan unaware he was off work, he answered his text, even took our call from the airport; not to say the least, he went above and beyond to locate and secure it. Upon his return to work, he was able to expedite the process to ensure our phone was safely sent to Canada. Later on, he contacted us to ensure it had made it back home. Thanks again Juan!
Top Notch Service!!
jeffjordan (Beloit, Wisconsin) on Mar 22, 2024
The Majestic Elegance is a beautiful property. Great food, top shelf alcohol and outstanding service. For a little extra, Club is worth it! Our Butler Guzman took great care of us and surprised us with a whirlpool bath and champagne to cap off an unforgetable stay. Highly recommend!