Meliá Punta Cana Beach - A Wellness Inclusive Resort for Adults Only

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1954 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Awesome vacation

    Reviewed by RElsa97() on Apr 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Awesome resort!! Alexzander Bujosa was very helpful. Omar the entertainer was fun and friendly. Ramon the waitress was very nice and welcoming. 10/10 I can’t wait to come back.. Thank you Omar for making my vacation special!

    Nice resort with horrible resort's intersystem

    Reviewed by sanynkacom(Prague, Czech Republic) on Apr 05, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The resort is nice, food is tasty, but staff doesn't understand well english, no informations about resort on each room, no concierge from the beginning of the stay, many missunderstandings in restaurant's reservations, mistakes were made also in our antigens form with results, prices are in dollars but the receipt is in pesos due to exchange rate but this information is not on price lists (spa, wines, etc.). I would expect more for that price. They should improve pro-client service.

    Great stay and a wonderful location, shame about the computer systems

    Reviewed by Martin_GSH(Toronto) on Apr 05, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The hotel is laid out in a really clever way. It is a large location, but doesn't feel like it. The frustrating part are the systems. The mobile App offers the ability to reserve dinner, only to be told, when I went to check, that it doesn't work. I made my reservation on the App, but when I checked out Reception said they could not give a receipt because I did not book with Melia. I stayed two times in March for weekends, i'm still waiting for stay to appear on my account

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Great service

    Reviewed by Carmen778bbi() on Apr 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel was amazing!! The people are very friendly; the food is delicious. The hotel is very nice and well kept. Alexzander was great with the check in and check out process. Will definitely come back.

    Amazing personalized service

    Reviewed by V1112YFwilliame() on Apr 01, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    After a bumpy start and wondering what I had gotten myself into customer service representative agent Yesica Reyes came to the rescue. After a long flight and no food I settled in only to be told that no restaurant reservations could be had. The shuttle to the buffet (it's a very big place) broke down. Reyes finagled me a spot but unfortunately I went to the wrong restaurant. From that point on Ms. Reyes piratically held my hand for the rest of my stay. Making appointments for the gym, covid tests. all restaurant reservations and activities. I hope I've made a new friend.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-5