Paradisus Punta Cana Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 15819 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    1st Time in the D.R. - Second time at a Paradisus Royal service resort

    Reviewed by Howard S() on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Food was average, limited mid-day choices,Beware,Royal service does not extend to all bars! Our butler did not compare to the others and was non existent most of our time there. Juan Cruz is the best!

    Fcaneja

    Reviewed by frankcG6442FZ() on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a great time in the Dominican republic. Food was ok, but the view and service provided by some if the staff was excellent. I want to give a thanks to Kendal Tavares for providing excellent service in the dining room at Gabi beach. He was always kind and pleasant and faster than most other attendants.

    The staff was awesome

    Reviewed by 1tennisstar() on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We just returned from The Paradisus. It was a beautiful resort. Everything was clean, and immaculate. Our room was on the Royal side. It was very quiet, and clean, but a little tired. If I choose to go back, I would splurge, and stay at The Reserve. You have access to a couple other nicer restaurants. The entire staff, from front desk to housekeepers were amazing, always aiming to please, very efficient and pleasant. Especially the waiters on the beach...most notably Jesus Evangelista, always checking on us for bottled waters or drinks. Very dedicated in pleasing guests.

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Excellent service!

    Reviewed by alcruz205(Dudley, Massachusetts) on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent service! Very attentive staff. #OscarPolanco @northbar was meticulous and accommodating. Top notch service. Pool bar staff was friendly and ensured everyone was attended for and had a great time. Special thanks to Marcelo, Pedro and Diogenes. Great time! We shall return.

    4th but not last trip

    Reviewed by debbie12262019() on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I can't believe I haven't written a review sooner as this most recent trip was my 4th. I originally went for my brothers wedding which was spectacular. But soon after I returned with a friend and we haven't stopped going back. The hotel is beautiful and grand. It takes my breath away each visit. The beach is beautiful, the rooms are all perfect. But that's not what brings us back it's the staff. Starting with M Bar RiKelvin, Saimon y Gabriel made sure I started my days beautifully with my amazing cups of coffee n kindness. Gaby beach bar Julio G, Antonio, Edward, Yonaris, Elizabeth, and Francisco all so lively and fun. Great drinks n perfect nightly entertainment. Pool waiter in Reserve Ramon was such a fresh off breath air with his kindness n delicious mojito and from the entertainment staff Benjamin and Claudio are awesome n fun DJ's. The food is great everywhere you go but my favorite was at night at when I would go for a snack Ramon learned my order n would have my favorite grilled cheese ready before I even ordered it. They all make the experience so much more wonderful than your average vacation. I've had the privilege of traveling a lot but this place takes the cake. I can't even bring myself to go anywhere else. To the staff thank you for making each experience more memorable than the last you truly make each visit feel like im home.

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