El Dorado Casitas Royale, by Karisma

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    6. El Dorado Casitas Royale, by Karisma review

    What to expect (based on 8256 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent

    Reviewed by Laura-vacationsrock() on Apr 18, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I throughly enjoyed a much needed vacation. The Butler service from Yalma and Gaby made it even more special. After dinner we had a Candlelight bubble bath and chilled wine waiting for us. Very romantic.

    Just Trippin

    Reviewed by dez042612(Philadelphia, Pennsylvania) on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an excellent stay. Our Butler Alexis Luna was amazing. His attention to detail and professionalism was like none I’ve seen before. The bar staff Giovanny and Jonathan were also great they made great drinks.

    Amazing Anniversary Trip!

    Reviewed by sassiecass18(Cut Bank, Montana) on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had the pleasure of spending our 14th anniversary here the last week of March. Everything was absolutely wonderful! The property is gorgeous with swaying palm trees and the ocean waves crashing. There are numerous pools with there own swim up bars. We tried to check each one of them out. I'm not sure if we got to them all, but we sure had fun at the ones we did stop at :) The food was fantastic! My favorite meal was steak dinner at Rincon with some of the best corn on the cob I've ever tasted :) The Fuentes Culinary Theater was very entertaining and the food incredible. After dinner that night we made our way to Bar Guacamayas where there was an AMAZING band playing. They played everything from 80s rock, to Linkin Park to Bob Marley to Prince and finishing with System of a Down. Everyone was dancing and singing along and having a blast! For our Anniversary, we had dinner on the beach. It was a little breezy but not bad. Jared was our server. He was very nice and didn't mind when I kept asking him to take our pictures :) Drinks were plentiful and delicious. We were staying in building 32 and every morning after breakfast we'd lay out by our pool. Within minutes our favorite bartender Isac was there asking if we needed anything. Shots, drinks, more shots... He took very good care of us :) When we'd venture to the beach Raul was right there ready to bring us our beverages. We spent some time at the Seashore Bar and Jonathan was great, making us whatever we wanted and trying out new kinds of shots. Our Butlers Yalma, Rafa and Enrique took care of anything we needed from dinner reservations to getting more ice in our room. Yalma would greet us every morning by the pool to see what she could do for us and she always made me smile :) We had to get our COVID tests in order to get back into the U.S. and the butlers made it very easy to schedule and get us to the right building. It was my first test so I was nervous and it felt so weird but it was worth it to get to have such an incredible vacation. I would definitely recommend Casitas to anyone. We had such a wonderful stay. I can't wait to go back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    50th Birthday

    Reviewed by reggiereese71(Saint Louis, Missouri) on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I went to El Dorado Casitas Royals for my 50th birthday and it’s been the best birthday experience of my life. Loved every minute of it. Staff was exceptionally attentive and absolutely the best. Can’t single anyone out bcuz they are all excellent.

    A quiet, relaxing getaway spot for couples.

    Reviewed by cham1114() on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an excellent time on our trip to Casitas. We enjoyed the proximity of our room to the pool and beach most. We loved waking up and stepping right outside for a nice walk down to breakfast. The rooms are very comfortable and a nice reprieve from the sun. Our concierge, Emiliano, was helpful with all of our needs and arranged excursions with us. The food was not a highlight for us, as we found many items under seasoned and sometimes mis-cooked. However, I would still consider it to be above-average. Our other minor complaint was that we were approached daily by Spa staff selling different deals. It was a little off-putting after saying no a few times. I wouldn't let those inconveniences deter you from enjoying yourself there. When you go, say "hi" to Pedro at the Martini bar. His drinks were far superior to any others we had all week.