TripAdvisor Traveler Rating

We liked - *Quiet location on the beach, but only 20 minutes walk to the town centre. *Good sized room with plenty of storage & large balcony with good views. *Comfy large bed & pillows. *Good en-suite, nice shower. *Air-conditioning. *Bottled drinking water & coffee pods topped up daily. *Roof top for adults only. *Live reggae band added to the Caribbean beach vibe. *Decent coffee in the Romarley restaurant. We didn’t like - *House keeping was erratic. Rarely topped up toiletries. *Despite having a kitchen no utensils or crockery were provided, so was unusable. *The fridge & surround was disgusting and stunk. *Cheap plastic toilet seats which didn’t stay up! *Breakfast was erratic, with limited options, and after a few days became incredibly ‘samey’ and boring. A buffet breakfast would have been preferred. We are dairy intolerant and had to purchase our own items including margarine. *Sun beds were free to guests, however most were “reserved” and could only be used with a generous tip.

PROS: We love so much about this resort, but the staff are the reason we have been to this resort 3 times in the past year. Special shout-outs to some of our favorites!! And many others we didn't mention. Moises George Silverio Miguel Emir Pacquito Thank you for making us feel so welcomed and taken care of! You are truly the best!! CONS: The only thing that didn't work for our family was the pull out bed. Impossible to sleep on as the springs were poking through. We used the daybeds from the patio to sleep on.

It’s our last day here and although I want to get home to see everyone, it’s been a great vacation. First…the staff . Absolutely wonderful. Always friendly, helpful and eager to please. Thank you to all of you and a special shout out to Fernando ( love those rooftop lunches !) Moises at breakfast ?? and to an up and coming trainee/soon to be waitress superstar, Diana. The food was delicious with much thought put into presentation. Excellent. Great cocktails and drinkable wine from Chile. The room was lovely and people at reception welcomed us upon arrival with a cocktail of our choice and escorted us to our room to show us how the thermostat worked etc. We were always able to get a towel, beach chair and umbrella. The waiters on the beach work very hard, make sure you tip the well. It’s wise, to go with the All Inclusive pkg especially if you’re Canadian. CS

this is the best bar resorts i’ve ever been to. the bartenders are the sweetest people i have ever met. especially Eduardo and Antonio gustavo hilda jemima rocio in mikes coffee henry alejandro in villa marina they are so cool i love them they make me yummy drinks!

I recently had the pleasure of staying at the Fives Oceanfront at Puerto Morelos in Mexico and I cannot say enough great things about my experience. From the moment I arrived, I was blown away by the stunning location of the resort. The hotel is situated right on the pristine shores of the Caribbean Sea, offering breathtaking views of the ocean and jungle from every angle. The accommodations at the Fives are nothing short of luxurious. The outside was a true feast for the senses, exuding elegance, luxury, and a touch of tropical charm. As soon as I stepped up the main entrance, I was greeted by the sight of towering ceilings, dark wood flooring with water features surrounding me, polished marble floors, and stunning ocean views that stretched out before me. The lobby itself was beautifully appointed with rich furnishings, vibrant artwork, and lush greenery that added a posh atmosphere. The color palette was a harmonious blend of earthy tones and ocean-inspired hues, creating a feeling of warmth and relaxation that was both invigorating and soothing. My bedroom was a true haven of comfort and luxury. Once I entered the room, I was struck by the attention to detail and the thoughtfulness that went into creating a relaxing and inviting space. My room was spacious, beautifully decorated, and equipped with all the amenities I could possibly need for a comfortable stay. The stunning rainfall shower head in the spacious and modern bathroom, along with the sleek design and high-water pressure, made for a truly indulgent shower experience, and it was the perfect way to start each day. The bedroom itself was outfitted with 2 large, flat-screen TVs, perfect for cozying up and watching a movie after a long day of sun tanning, eating and of course a few drinks. The addition of USB ports near the bedside table made charging my phone easy and convenient. The room also featured a comfortable seating area with a table and chairs, perfect for enjoying a enjoying a cup of delicious Marley coffee, which was served fresh and flavorful. The rich aroma and smooth flavor of the coffee perfectly complemented the stunning ocean views, creating a sensory experience that was both indulgent and revitalizing. And let's not forget about the super soft pillows on the king-sized bed. I never had trouble getting a good night's sleep with such a plush and comfortable bed to sink into at the end of each day. Overall, the luxurious amenities in the bedroom truly made it feel like a home away from home. I could not have asked for a more comfortable and inviting space to unwind during my stay. One of the highlights of my stay was the incredible food at the resort. They offer a variety of cuisines, from traditional Mexican dishes to international fare. The restaurant at The Romarley Beach House was a culinary gem, offering a diverse menu of dishes inspired by local flavors and international cuisine. The talented chefs crafted each dish with precision and creativity, using only the finest ingredients to create a symphony of flavors that delighted the palate. From freshly caught seafood to farm-fresh produce and decadent desserts, every bite was a culinary delight that left me craving more. Room service was also a true indulgence, offering the convenience of enjoying gourmet meals in the comfort and privacy of my own room. Whether craving a decadent breakfast in bed, a leisurely lunch on the balcony, or a delicious dinner at the dinning table, the room service menu offered a tempting selection of dishes that catered to every palate and preference. Overall, the five-star food offerings at Fives were a highlight of my stay, providing a culinary experience that was truly unforgettable. From the exquisite dishes served in the restaurant to the expertly crafted cocktails at the bar and the convenient room service options, every meal was a culinary journey that elevated my senses and left me feeling pampered, satisfied, and utterly delighted. The spa was a tranquil oasis of relaxation and rejuvenation, giving me a peaceful escape from the hustle and bustle of daily life. From the moment I entered the spa, I was enveloped in a sense of calm and serenity, with soothing music, soft lighting, and the gentle aroma of essential oils creating a welcoming and tranquil atmosphere. From traditional massages and facials to rejuvenating body treatments and holistic therapies, the spa offered a comprehensive menu of services designed to pamper and revitalize both the body and the mind. I was particularly impressed by the peaceful ambiance within the spa, which was designed to promote relaxation and well-being. The treatment rooms were elegantly appointed with plush linens, soft pillows, and tranquil decor, creating a cozy and inviting space to unwind. I highly recommend the spa to anyone in search of a luxurious and rejuvenating wellness experience. From the serene ambiance to the skilled therapists and comprehensive menu of treatments, the spa offered a truly tranquil and therapeutic retreat that left me feeling refreshed, rejuvenated, and ready to take on the world. The Fives Oceanfront at Puerto Morelos not only offers a luxurious and relaxing retreat within its walls, but also provides guests with a genuine taste of the rich and vibrant Mexican culture that surrounds the resort. Exploring the streets outside the resort, I was immediately struck by the lively energy of the town. The local bars, restaurants, and shops were bustling with activity, offering a true Mexican experience that was both authentic and welcoming. Whether I was sampling traditional dishes at a local eatery, browsing the artisanal crafts at a market, or sipping rum and cokes at a fun local bar, I was immersed in the warm and friendly culture of Puerto Morelos. From colorful street art depicting Mexico's history and folklore, to the vibrant music and dance performances that enlivened the town square, every corner of Puerto Morelos was a celebration of Mexican culture. Overall, my stay at the Fives Oceanfront at Puerto Morelos was an incredible experience. The combination of stunning location, luxurious accommodations, delicious food, and excellent service and staff made it a truly unforgettable vacation. I would highly recommend this resort to anyone looking for a relaxing and indulgent getaway in Mexico.