Overview
The Grand Riviera Princess in Riviera Maya has one of the best beachfront locations in the area, allowing guests a comfortable and unique way of enjoying the fine sand and clear waters. This spacious resort offers something for the entire family from its incredible beach to eight pools to extensive dining options and spacious accommodations. Guests staying at the Grand Riviera Princess have full access to the neighboring Grand Sunset Princess.
Guests staying at the Grand Riviera Princess have full access to the neighboring Grand Sunset Princess all facilities are shared between the two properties with the exception of the Platinum Club sections.
Guests now have the option to choose between non-smoking and smoking rooms when making your reservation please specify your preference.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
674
Inclusions
- Daily activities
- Round-trip airport transfers
- Shuttle throughout the property.
- Online or mobile check in available.
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Smoke-free
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary toiletries
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Living room
- Smoke-free
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary toiletries
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Living room
- Smoke-free
- Room service ($)
- Direct access to pools
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary toiletries
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Pillow menu
- Smoke-free
- 24 hour room service
- In-room, premium bar
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary toiletries
Platinum Club Benefits include:
- DVD library available in Platinum Lounge
- Platinum Bracelet and Concierge Service with use of exclusive Platinum Club amenities and services
- Private pool with butler service (drinks only)
- Nightly turn down service
- Use of bathrobes during entire stay, 2 pairs of slippers per room
- Free unlimited internet in the Platinum Club Lounge as well as free wireless internet in rooms
- Private check-in with cold towel on arrival and welcome drink
- Domestic, International & Premium brand drinks (aged liquors, wines and à la carte champagne not included)
- 1 special dinner
- 24 hour concierge service in the Platinum Club Lounge
- Exclusive continental breakfast area in the Platinum Club Lounge
- Hors d'oeuvres at Platinum Club Lounge
- Reservations for à la carte restaurants can be made in the Platinum Club Lounge
- Gift in room upon arrival
- Discount on green fees at golf course (subject to availability)
- Discount on spa treatments (single service items only)
- Discount at the Water Sport Center (single service items)
- Reserved area on the beach with beverage butler service
- 1 water circuit at the spa (per person, per week) - (adults only 18+)
- 1 beach bag
- Special amenities in room
*Suite inclusions are valid only for bookings with a minimum stay of 4 nights.
- 1 king bed
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Ceiling fan
- Jetted tub
- Pillow menu
- Smoke-free
- 24 hour room service
- Free 1 day Spa package (30 minute massage, facial, exfoliation of hands and feet) per person, per stay
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary toiletries
Platinum Club Benefits include:
- DVD library available in Platinum Lounge
- Platinum Bracelet and Concierge Service with use of exclusive Platinum Club amenities and services
- Private pool with butler service (drinks only)
- Nightly turn down service
- Use of bathrobes during entire stay, 2 pairs of slippers per room
- Free unlimited internet in the Platinum Club Lounge as well as free wireless internet in rooms
- Private check-in with cold towel on arrival and welcome drink
- Domestic, International & Premium brand drinks (aged liquors, wines and à la carte champagne not included)
- 1 special dinner
- 24 hour concierge service in the Platinum Club Lounge
- Exclusive continental breakfast area in the Platinum Club Lounge
- Hors d'oeuvres at Platinum Club Lounge
- Breakfast and lunch à la carte service in the buffet restaurants near the Platinum Club Lounge
- Reservations for à la carte restaurants can be made in the Platinum Club Lounge
- Gift in room upon arrival
- Discount on green fees at golf course (subject to availability)
- Discount on spa treatments (single service items only)
- Discount at the Water Sport Center (single service items)
- Reserved area on the beach with beverage butler service
- 1 water circuit at the spa (per person, per week) - (adults only 18+)
- 1 beach bag
- Special amenities in room
Amenities
Beach sailing
Beach wedding
Exterior of rooms
Spa massage
Snack Riviera
Chef
Spa
Pool Bar
La Vaqueria
Beach
Theatre
Lobby
Las Olas
Plaza
Spa
Lounge
Buffet Restaurant Green
Restaurant
Pool
La Hacienda
Beach wedding
Cabanas
Mama Mia
Pool with hotel view
Snack Sunset
View from hotel
Lobby Bar
Pool
Chill Out
Pool
Location
Reviews
Great family break.
jonathanp569 on Apr 19, 2024
Grand Riviera Princess Mexico booked through TUI between 2nd to 15th April. We decided on the layover flights from Heathrow to Cancun stopping in Houston. The two hour layover is sufficent, but not any time for anything but swapping planes. Border control is a nightmare as its such a long wait. 90 minutes on the way back. Thankfully as its the same airline bags are taken all the way so no need to collect bags in Huston. Bit stressful after a 10hr flight but it was ok. On the way back I decided to pay the tourist tax at the airport but no-one ever asked for it. Arrived at the hotel and checkin was easy enough. Needed to pay 400 peso enviroment tax per room. The only other time I needed the reception was to request two double beds instead of a sofa and king sized bed. They said it would be done about 3 times then I simply gave up. Which made my 17 Yr old daughters stay less comfortable. Rooms are clean and tidy and mini fridge is stocked daily. The grounds of the complex are kept immaculate with lots of Caoti's, deer and cats. There are monkeys as well but we only saw one once so they are clearly shy. Pools are loverly with some quiet pools and some more lively. There are a few shops on site but they are extremely expensive about $12usd for a small packet of sweets. Be mindful no returns. There are also ATMs in both Paso and USD but they charge about 10usd fee. The beach is also loverly and you can stand up to about 10 /15 meters out to sea. I took my Snorkeling kit but nothing to see as its so shallow. There are also kayaks to use and other activities such as parasailing at a cost of £80ish, jetskis etc. Food is OK. Breakfast is in the snack bars and they have takeaway coffee. Luch is also here and was sufficent. Only occassionly was i asked if i wanted a drink but there is a bar in the resturant. There are also taco stands, burger bars and all the food I've had was nice. Unfortunately Evening meals in the buffet is really not very nice. Thankfully i only ate here on the first 2 days! really disappointed. You can book speciality restaurants but need two clear days and they go fast so book it between 12am and 7am to ensure you get a booking. Steak House in the snack bar wasn't very good and all the steak is quiet fatty. But you won't go hungry. Drinks are fine, no draft beer just 300ml cans of corona and Medelo. i can understand no glasses near a beach / pool but I expect something other than a can in a lobby bar. I guess people walk around the complex alot. You can specificlly ask for a glass here and the sports bar. Cocktails and shots are well catered for. Overall I really enjoyed our stay and would recommend this hotel as an option in the local area.
One of our best vacations ever.
gregv128 (Lenexa, Kansas) on Apr 13, 2024
Great hotel experience. The Sushi dinner was our favorite. Top notch service from Alberto, Francisco, and rodozfo . You do not have to tip at this resort but if you do, you will get better service. The gym is good. There are lots classes and entertaining activities. Will come again.
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