Grand Palladium White Sand Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    6. Grand Palladium White Sand Resort & Spa review

    What to expect (based on 3916 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Pool side service

    Reviewed by Walter and Sand... P() on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This review comes long overdue but means that so much more now after having just visited another resort. The superior service my family and I received while on our 2018 Christmas vacation at the Grand Palladium White Sands by Sylvia Moo (apologies for any misspelling) was far superior than any service ever experienced at any other resort we have stayed at. She always wore a smile and was very attentive. If Sylvia is still there, White Sands, you are very luck to have her, as pool side service at other resorts pales in comparison to the one we experienced at your resort. Thank you Sylvia and hope that you are doing great! Walter, Sandra, Kathryn, Nicolas and Jonathan :)

    We keep coming back !

    Reviewed by smitsherman(Toronto, Canada) on Sep 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love the large resort, been coming back 10 times already. This is a very clean, friendly place. We come 2 weeks at a time and never get bored. Too bad for the seaweed, but they take care of that very well . We tell all our friends and family about this place...highly recommended for families, and adults.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Fantastic time

    Reviewed by lsc2508(Jersey, United Kingdom) on Sep 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is our first visit to Mexico and I can honestly say that it has been fantastic . All staff are so friendly and helpful, the restaurants are excellent (especially the Japanese), the pools are clean and the grounds are amazing. If I was to find fault I would say the lunches in the canteens are a little disappointing. All rooms are clean, comfy and spacious with great air conditioning, would definitely recommend

    Fabulous time at White Sand Resort

    Reviewed by Mark B(London, United Kingdom) on Sep 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Travelled for last 2 weeks of school holidays in UK, had a great time from arrival in the lobby with drinks and a cold towel until check out. Food in all the restaurants was of a high quality and all the staff we met were friendly, helpful and efficient, in particular we enjoyed the Brazilian and Ribs restaurants and the salad bars were a great option in all restaurants and meant the children could always find something to take their fancy. As a family with younger children we made use of the swimming pools and particularly enjoyed the quiet and relaxed atmosphere at White Sands main pool over the main pool at Colonial which was busier in comparison.The spa facilities were good and also good value for the Zentropia massage the wife and I opted for as a treat for us both. Will definitely be recommending to our friends and will be looking to stay at White Sands again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Nice hotel needs some things sorting

    Reviewed by nathan2017(Milton Keynes, United Kingdom) on Sep 08, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Are apartment smelt of sewage out side was not very nice to smell when coming and going and had a flood not one member of staff informed us of what was happening buffet restaurant food was ok Bar staff was fantastic loads to see at the hotel the beach was lovely and clean

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-3