The Marker San Francisco

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3589 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful hotel - recently renovated

    Reviewed by tammydobrow(Sydney, Australia) on Aug 22, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed at the hotel a year ago and had such a wonderful time. The rooms are vibrant and colourful, the Jonathan Adler bath amenities are lovely, and the hotel offers free coffee and tea in the morning as well as free wine from 4-6pm every night in the lobby. There is iced water with fresh lemon and orange in the lobby outside the lifts also. The only downside is that there is a threat of being charged if you take home the bath products, which could have been worded differently so it didn't sound so agressive. The hotel is pet friendly, which is great for me because I love animals, but could cause a problem for people with allergies. I would recommend asking for a non- pet friendly room (if they have them) to avoid any issues. We went back to San Francisco earlier this year and didn't stay at The Marker, but did have a peak inside and it had been recently renovated. It is also only 2 blocks from Union Square, making it a fantastic location. There is a good pizza place across the road too that serves late night eats if your flight get's in late at night like ours did.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Zero customer service

    Reviewed by Droopydrawrs52(Peterborough, United Kingdom) on Aug 22, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    So our agent Trailfinders booked this hotel . Sadly on checking into our room 214 we were faced with a view of 2 air conditioners , an area strewn with litter , dirty glasses and bottles and endless cigarette ends on top of a black and filthy mess After complaining a guy cleaned the area the second day -I ask why was the area outside our room not checked ? I spoke to the girl on reception just after seeing our room who had the communication and social skills of someone who had no idea what customer service was .I asked to change our room but was told “ Your agent booked the cheapest room “ . Does that merit a room with a view like this I asked to which she shrugged ! On top of that I asked was there a kettle to which she said of course - you guessed there wasn’t one . Finally after 2 trips to reception one arrived The bathroom cold water tap makes a loud banging noise each time it’s tuned on . We reported it our first night and here we are on our third night it’s still on issue We booked a Deluxe Queen room - really there is nothing Deluxe about our room I spoke to Trailfinders today and they said we maybe able to change room as they spoke direct to a guy called Deo It’s a bit late now after 3 days and we leave on Sat .I went to see him and was told he’s on his break come back not I will get him to call you ? This hotel has poor customer service with front desk full of poor attitude and total lack of respect for paying guests . Avoid at all costs

    Great stay!

    Reviewed by notquitemagical() on Aug 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Clean facilities and rooms. Great location close to Union Square, so walking around is super easy. Tons of food options nearby as well, so there is no worry about going hungry. Would definitely stay again! Shout out to Christian at the front desk.

    Convenient Near Union Square

    Reviewed by MatthewA843(Auckland Central, New Zealand) on Aug 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This hotel is quite acceptable, with the now high prices for hotels in San Francisco, as it is only a few blocks from Union Square. My room had a view of an air conditioning unit (maybe because booked by travel agent rather than directly) but was otherwise clean, a reasonable size, and comfortable. They have a lounge downstairs where one can sit if one wants, and they provide free wine with a singer from 5.00 to 6.00 pm which is a nice thing to do after touring. The restaurant is OK but you probably need to book if you want a table in the evening (certainly if a single).

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Very enjoyable stay.

    Reviewed by Gill B(Littlehampton, United Kingdom) on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Room was on the 5th floor which was clean and tidy. We loved the fact you could opt out of Maid Service in return for a $5 daily voucher. The 5-6 O'Clock entertainment with complimentary wine was fantastic as was the complimentary drinks vouchers to the bar supplied by the Concierge Benjie G who was very friendly, informative and extremely helpful. Thank you Benjie G.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX