BodyHoliday St. Lucia

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2757 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Robbed

    Reviewed by Leanne H(Hampshire, United Kingdom) on Jun 17, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Firstly I would like to say how truly amazing all of the staff are at The BH. I actually had a brilliant holiday at this resort. It is Caribbean 5 star and so if you're looking for Dubai 5 star you would be disappointed, however I really didn't mind. My issue is that on arrival, over EIGHT WEEKS AGO, they took a 500 US Dollar deposit from my debit card. On check out they said it would be refunded but that they were having a 'few technical issues'. Since then I have repeatedly asked for my money back. Communication has been sparse, I was told weeks ago that the issue had been resolved and that my money was refunded, but guess what? Still no return of my money!! I am now classing this as theft and unfortunately having to get my lawyer involved as they are not listening or bothering to respond to me, apart from a few casual emails here and there. Leaves a very bad taste of what was a great trip :(

    Fun Calm Healthy People

    Reviewed by jose f(Breckenridge, Colorado) on Jun 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Active resort lots to do. Great atmosphere very helpful staff and beautiful beach cove. See pic for today's activities varies each day and sunday is the slow day. Everything is included and i mean everything....massages water sports classes etc etc Not recommended for kids.

    Just fabulous

    Reviewed by HappyNomad77(Amsterdam, The Netherlands) on Jun 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was travelling alone, looking for somewhere sunny and relaxing but with more to do and Body Holiday delivered. They thought I was a returning guest which meant that I got a bottle of Cava but not the initiation so I didn't really find my way round for a couple of days. I cancelled all my treatments because I had not worked out what to do. Doh. I just loved this place - so much to do, lovely room, friendly staff. I feel as if I missed out because I didn't have the hang of things but overall this feels like my paradise on earth and I can't wait to return (though for now prices next year look much higher so I fear I might not be able to come back..)

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Mixed bag - Great staff & guests, mediocre food and amenities, awful management

    Reviewed by MissEinDC(Washington DC, District of Columbia) on Jun 07, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I visited Body Holiday for 6 nights in May. I don't understand how people rave about this place. If you are expecting a luxury wellness retreat as I was, this is NOT it. The hotel and management were a total disaster. To begin with, when I arrived, their computers were down and they couldn't make me a room key. I understand technical glitches happen but I spent the next 2 and half days without a room key. That meant that if I needed to get in my room, I had to find someone to let me in. The property is very large and it was a massive pain. Additionally, the AC in my room didn't work (wouldnt get below 77F/25C) and they kept saying I didn't know how to use the thermostat or that they fixed it (eventually they admitted it wasn't working properly and moved me, but only after multiple conversations). While the manager apologized, not one attempt was made to make up for the awful experience I had with my room and key. The spa computers were also down my entire stay except for the last day, so getting your spa treatment was a mess as they had no record of the appointments that they make you book before arriving. They basically just pointed you to an empty room when you arrived and said, Tell them what you want when you get in. It was obvious some of the technicians were not only prepared for the treatment but didn't know how to do it. I had two fantastic services, two mediocre, and one awful massage. I paid for an additional facial and it was better than the included facial I had, but still far below the quality you would get in any mid-level spa in the US. The food was mediocre, at best. Most of it was buffet and even Tao, their best option, would be an average restaurant in the US. The deli had nice healthy options and lovely staff, but the food was also just ok. Smoothies were great, but I ordered the tuna one day and it was inedible. The silver linings of this trip were the body guards, the staff at the deli, and the other guests. They were all delightful and made what would have been an unbearable stay much better. The variety of classes and water sports were terrific. And the beach was beautiful and very clean. Bottom line: If you are looking for a lot of activities and a nice group of fellow travelers with whom to socialize, and don't mind mediocre accommodations and food with a side of terrible management, you will enjoy Body Holiday. If you are looking for a luxury wellness resort, this is NOT the place for you.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-3

    Value

    Value-2

    Good Massage place but not clean and boring.

    Reviewed by Resort295070(Jordan) on Jun 04, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Good Massage place but not clean and boring. Really regret that spent that much of Money to go to a massage place, it really dirty place and humid plus everything is broken. The workers are really nice they try there best to give ou what you want.

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