Inn at Laurel Point

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2548 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Fabulous....even with a Reno in progress!

    Reviewed by Danna L(Vancouver, BC) on Nov 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The location on the waterfront is stunning....the restaurant has a gorgeous sunrise view. The rooms are spotless, clean and inviting...4th floor harbour view! Wow! Although the hotel is under some renovation , most affects the outside walkway area. The hotel warned of this inconvenience and they proceeded to make my stay one of the best ever! Such friendly service is so refreshing!....All staff I interacted with went out of there way to be genuinely friendly !

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Very disappointing stay

    Reviewed by Deb P(courtenay, Canada) on Nov 01, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Stayed for two nights. We were advised that they were renovating the lobby when we reserved the room but not the roof. We were rudely awoken at 7:00am by workers just below our room. The first night we had no light in the hallway, the toilet ran consistently, the toilet seat needed tightened as it was moving. The bathroom door was filthy and obviously had not been cleaned for a long time. The counters in the bathroom and hallway were heavily stained. We have stayed there numerous times over 20 years and never had a complaint. They are renovating the lobby but not spending money on old rooms badly in need of upgrades.

    Individual ratings:

    Location

    Location-5

    Service

    Service-4

    Value

    Value-2

    Attended 1 day conference

    Reviewed by Brad H(West Vancouver, Canada) on Oct 28, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Despite the hotel undergoing renovations, check-in was very easy. All of the staff at hotel were very professional and very patient with answering all questions concerning the stay. We had to leave the car in the gated parkade for the duration of the day while attending the conference and the staff at the front desk made a key for access to the parkade even though we checked out earlier in the day. We were given a room with a view of the harbour. The bed was very comfortable. Given the price, would highly recommend this hotel.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    First-class place to stay in Victoria

    Reviewed by Dave B(Cranbrook, Canada) on Oct 25, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here for four nights and enjoyed every moment. The room was beautiful and incredibly well-appointed, with an amazing view of the outer harbour from the private deck. All of the staff in the hotel were incredibly helpful and friendly, despite the fact that they were working around the renovations of the lobby (their way to deal with this works very well!).

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Great view of the Bay

    Reviewed by bearowl(Northwest Missouri) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Even with some construction this was a great place. It did not affect us in any way. They had a makeshift check-in but staff was fantastic and friendly. Answered all our questions. Construction no big deal. Nice room with a view of the bay. Decent sized and clean. Great location. Would come back for sure.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5