Contact us on social media

Whether you’re travelling near or far, we’re here to support you wherever you are.  

Reach out to us on Instagram, Facebook or X (formerly Twitter), LinkedIn or TikTok.

Our business hours are 0700 – 1900 MT on weekdays and 0930 to 1800 MT on weekends and Canadian statutory holidays. We're happy to answer questions, provide information about our products and services, and connect you with the appropriate team when additional assistance is needed. To help protect your privacy, please send flight-related and personal information via direct or private message only.

Please note that our Social Care Team is not able to process payment transactions, access existing reservations, or edit reservations booked through a Travel Agent, Corporate Travel arranger, or another airline (please contact them directly).

Try our online self-serve tools and skip the wait

Manage your booking and find answers to our most frequently asked questions.

Self serve hub

Follow us on social media

Never miss an update from WestJet. See our latest content by following us on your favourite social platforms: 

  1. Discover new destinations, receive real-time updates and get inspired for your next travel adventure with us.

    Follow us on Instagram

Tag us in your travel posts using the #WestJet hashtag, and mention us using @WestJet. 

New in 2026: WestJet Rewards, landing in your Instagram feed

Get the most value from WestJet Rewards with travel inspiration, real member stories, and insider tips unlock rewards that take you further.

WestJet Rewards on Instagram

Please do not send us help requests on YouTube. Support is offered via Instagram, Facebook, X (formerly Twitter), LinkedIn and TikTok.

Helpful links