Divi Aruba All Inclusive

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3561 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    !st Time Trip to Aruba: Solo Traveler

    Reviewed by Judith C(New York City, New York) on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Divi has live entertainment, various musical genres of which I enjoyed. I took advantage of the free bikes and rode to the lighthouse one day and to the downtown area another day. Divi also has a decent gym. The food was fair. Not too many choices for vegans, but there are a few healthy options. The staff was very accommodating. The concierge service is somewhat slow, but they do a great job in booking tours and making recommendations. The concierge desk will offer a "timeshare" aka membership tour in exchange for discounted services such as an island tour and massage. If you have time and patience you can save a few dollars. Overall I would recommend Divi Aruba All Inclusive as a good place to stay.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Rooms

    Rooms-4

    Service

    Service-5

    Beautiful, relaxing resort – Get an oceanfront room!

    Reviewed by scottzee(O'Fallon, Missouri) on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I just made our first trip to Aruba and we stayed at Divi for 5 of the 7 nights. The other two nights were spent along Palm Beach at Barcelo Aruba, since we wanted to experience the two main parts of the island. – The Room – We booked an oceanfront room, and I can’t recommend it highly enough. While the room itself was unimpressive, the location is among the best we’ve ever stayed in. Just outside our sliding door was a private patio with two chairs and a table. A few steps beyond that in the grass is a palapa with a built in table (and a nearby hammock as well). A few steps further and we were on the beach in another palapa. We had no trouble claiming the beach palapa as our own each day, where we would sit all day while reading and sipping pina coladas. – The Beach – This beach is very quiet and tranquil, which was perfect for a relaxing visit. Palm Beach, the high rise part of the island, is the opposite – multiple speakers blaring different music in all directions while someone’s on a microphone yelling out bingo numbers. The ocean itself in this part of the beach wasn’t particularly great for swimming, unfortunately. The waves crash very close to the shore, and if you go beyond where they crash, it’s a steady stream of non-crashing rippling waves that will push you down the beach toward the rocks. They have floats available to rent, but it’s not really possible to just have a relaxing float in the water – you have to constantly mind where the water is pulling you. The beach and water are very beautiful, with picturesque sunsets each night as well. Unlike at Palm Beach, there were no issues of seaweed here. Other reviews mentioned a need for water shoes, but that was absolutely not my experience. The sand is cool to the touch and I didn’t notice any sharp rocks or shells upon entry into the water. We were worried that the wind would be a major annoyance, but it wasn’t too bad at the resort. There was the occasional gust that blew our drinks over if we weren’t careful, but it never blew sand into our faces. When you round the corner and walk to Eagle Beach, however, you’ll definitely notice the wind more. We got a lot more sand in our faces then, and the walk to the divi trees wasn’t as enjoyable as it might have been otherwise. – The Food & Drinks – The food, while better than many all-inclusives we’ve visited in the past, was still what you’d expect from a quantity over quality standpoint. We were able to eat at every restaurant but the Mexican one, Pure Lime. Reservations were hard to come by, particularly if you didn’t want to be eating dinner at 9 PM. I wish there were a better way than having to go stand in line at the concierge desk every morning at 8 AM, but it seems that most all-inclusives take this approach. Palm Grill was, by far, our favorite restaurant. It’s at Divi’s sister property, Tamarijin, a short walk or shuttle ride. It offers fantastic sunset views and a fun experience of being able to cook the food to your liking in the middle of your table. Red Parrot (steakhouse), Ginger (Asian), and Paparazzi (Italian) were all about the same in terms of quality. We found the wine at each to be borderline undrinkable, save for the sparkling wine. Stick to the mixed drinks. The bars and bartenders are all excellent. The Sandpiper Bar is the best one, which is between the pool and beach. Part of why we chose Divi is because they have a better liquor selection than most. While not exactly top shelf, they have a solid booze selection of bourbons, whiskeys, scotches, vodkas, and gins including Dewar’s, Old Forester, Jim Beam, Jack Daniel's, Southern Comfort, Wild Turkey 101, Jameson, Canadian Club, Seagram's, Skyy, Smirnoff, Gordon's, Bombay Sapphire, Tanqueray, and Martini & Rossi vermouth. We didn’t much care for the Pelican Terrace, which is the buffet. During the pandemic, it’s set up such that you line up at different stations and tell them what you want, and they will either prepare your plate right then or give you a pager to come back when it’s ready. It was decent when it wasn’t very busy, but during peak mealtime, it was stressful and difficult to navigate. Instead, we had lunch almost every day at Coco Grill & Bar, which is the lobby bar. They make pretty tasty woodfired pizzas. Their pizzeoli worked hard every day and didn’t mind customizing my pizzas for me. They have both thin and thick crust. I preferred the thin, but some days only one was offered. The coffee was better than expected, but if you want something even better (or espresso based), there’s a great coffee shop called Santos that’s right off the property, a short walk away. There’s also a free “espresso” machine in the lobby, but it’s basically just drip coffee. – COVID – The COVID-19 pandemic didn’t put too big of a damper on our trip. It wasn’t difficult to socially distance most of the time, and face masks were required in the lobby and restaurant areas until seated. At the end of our trip, when we needed to get a negative COVID test before re-entering the US, we were able to do that on-site (at the golf course sister resort) for $50, which was pretty quick and easy. – Overall (and comparison to Palm Beach) – We absolutely made the right choice in dedicating most of our time in Aruba to an oceanfront room at Divi. We later stayed at Barcelo Aruba in the high rise area along Palm Beach for two nights and, while enjoyable, it paled in comparison to our experience at Divi. Divi is quiet, relaxing, and less crowded. When we recommend Aruba to others, we will tell them to be sure to stay in an oceanfront room at Divi All-Inclusive.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Average hotel

    Reviewed by Melina2523(New York City, New York) on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Was disappointed with room. Paid extra for ocean view room but what I got was more of a pool/garden view. Bellman said it is ocean view. It’s only ocean view if you step out on the patio then you see a sliver of the ocean. You get a better view out in the hallway. Rooms need to be updated. Walls must be super thin since I could hear the people next door every night. So annoying. Trip wasn’t a total disaster, concierge Tun and the restaurant supervisor Camala were super nice and helpful. They made me feel welcome. Food in most restaurants were good but they need more variety. Not sure if it’s because of COVID-19. Only the snack bar that serves pizza was an issue for me, others were being served even if I was already standing there. Spa treatments is a must but surprised that they don’t charge your room. You have to pay after treatment. Never experienced that kind of spa.

    Individual ratings:

    Location

    Location-4

    Service

    Service-3

    Value

    Value-3

    Disappointing

    Reviewed by erin7791(new jersey) on Apr 10, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I booked a stay at the Tam when I found an amazing price special for spring break week when our kids were out of school. Since we were traveling during covid I figured staying put at an all inclusive for meals minimized our exposure. After seeing all the negative reviews of rocky beach areas we switched to the Divi and thank goodness we did! I would have hated the rocky beach area. I rebooked a family fun package for a lower rate at the Divi. I booked direct but Getting ahold of reservations was not easy and don’t bother leaving a message as they never call you back. The one thing the Divi has going for it is an amazing stretch of beach but be aware that it is a rough ocean area and not great for kids. It is very windy and my daughter was on a float and got sucked out to sea very fast and it was a very scary experience for us. The water is also super cold (I get it .. I visited in April) and we didn’t see the sun practically our entire trip as it was very cloudy mostly all day. Upon arrival (Monday) we were pretty annoyed as our room was not ready by the check in time and we were sitting around waiting for while after a long day. It seemed extremely understaffed. We booked the beachside casitas and we’re steps from the beach which we we’re grateful for. The two Queen room was very tight for our family of four (two young kids) end the tv’s sucked. No Netflix to come back to at night since there is absolutely nothing to do at night with kids we had hoped to at least be able to watch movies together in the evenings. There was one channel with shows for kids. (We showed up for bingo by the pool which was listed in their activities app and it never happened. App is useless) There is also no bathtub and the shower is painfully strong and water temps kept changing. The mattresses are also very uncomfortable and in need of upgrading. I wanted to leave the first day I arrived but my husband was not in the move to relocate hotels. The food options are disappointing. Take a look at what you are buying if you stay here as not all restaurants are open each night, we encountered many nights where the only reservation time slot we could get was 9pm (that doesn’t work with kids) and the buffet gets old real fast. We wound up dining out a few nights. Their fine dining restaurant was a step below Olive Garden. The only places you can go for lunch is the bar area with small pizzas and a few panini sandwiches or the buffet which has the same choices every day. Salads quesadillas wings burgers hot dogs fries and a few beef and fish options. Breakfast was the same situation. Overcooked bacon and dried up sausage and you never see a waitress after you get seated. The hostess asks what you want to drink, You ask for coffee and then it never comes and you have to chase someone down to get it. Service was not good. They are big on cleaning your hands upon arrival but then they go and give you a buzzer that is shared amongst then entire slew of people in the restaurant and I’m sure those aren’t sanitized. They tried to create a spaced out line for ordering but people ignore it and are not distancing. The pools were crowded and they have pool beach towels on them so you can never tell when someone is occupying a chair or if the resort put the towel there. We walked to the tam pool one afternoon and couldn’t even get a seat at the pool so took the tram back. There are no lifeguards anywhere and staff people were hard to find. Never saw a pool attendant, community restrooms were always dirty with papers on the floor and staff did not seem friendly to me at all. The concierge gal was sitting in a corner on her cell phone and in no way accommodating to help us try and get early dinner time slots for the kids. Bartenders and drinks were good so that was our saving grace. We went to the high rise area to walk around and saw how crowded restaurants were and were grateful we chose all inclusive this trip but probably won’t be back to this resort.

    Could Be Better

    Reviewed by saltwaterboat() on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The most important traits of a good vacation are: comfortable room, good beach/pool area and good food. This resort has some room for improvement. Pros: The rooms and beds are comfortable and a decent size, with two closets and many drawers. The linens are clean, soft, comfortable and appear new. The decor is pleasant. Housekeeping does an excellent job. When we arrived several things were broken or missing in our room; they fixed them right away when notified. The sand really is as white as the images! The food is good (not great). We enjoyed the live music, especially the violin player and the steel drums. Patios are spacious, though only two chairs each. We enjoyed the cactus gardens, birds and iguanas roaming the property. Cons: We did not expect the wind in Aruba to be as relentless as it was. The waves at the beach are manageable, but not pleasant for a relaxing swim. Weather was mostly cloudy and muggy for the week. There is a lot of trash on the property: cigarette butts, wrappers, lime/lemon wedges in the sand, and people leave their drink cups all over the place (even under bushes). Just south of this resort cluster is a beautiful public beach that is less crowded, cleaner has calm waters to play in and trees for shade. The room had mosquitoes in it and they also hung out on our patio (a citronella candle is in the bathroom that you can put outside). The resort was crowded, including the dining and beach areas. Not all guests wore masks and hotel did not enforce this. For breakfast and lunch the only options are buffet dining, which was also sometimes crowded. We spent a lot of time standing in line for food. You get a little beeper that goes off when your order is ready; we noted that these are NOT sanitized between guests, but they should be, since you are about to be eating. Orders were incorrect some of the time, possibly due to language barrier. Chairs were sometimes dirty/sticky. I was once given a water glass that had someone's lipstick marks on it. Dinner restaurants all require reservations, which are not always available. Concierge messed up our dinner reservations twice (put wrong times). Concierge also assisted us to rent an ATV to explore the island, but they ordered the wrong one (needed to be exchanged to fit our family). Birds are in the buffet area and twice we left our plates to get drinks and returned to find birds standing on the table eating our food. There are 4 Divi properties together. One has laundry machines, but no quarters, have to go to the golf one to get quarters (why wouldn't each front desk have these?). No hotel shuttle, taxi is $28-$30 to/from airport. Pillows were thin and firm. Pools close at 7pm, so you can't swim in the evening. Each time we got beach towels from the towel hut we were made to feel bad, like we were stealing towels or something. Mostly the reason we would not stay here again is that it was loud and crowded. This is a place you'd go for partying and drinking. We had trouble sleeping due to someone's stereo. We called the front desk and they said others were complaining about the same thing, but they were unable to locate the noise source. Every night all night long we heard a stereo thumping. Three mornings between 5-7am we were woken up by employees arriving with their car stereos blasting (the employee parking is right next to guest rooms). One morning we were woken up at 7:30 by an employee with a leaf-blower. One night in the middle of the night a random drunk girl sat on my patio talking on her phone. Activities: There is really good snorkeling a bit north of this resort. If you ask, they will get you a taxi (we paid $20 each way). You can borrow fins and snorkels from the water center. There aren't SUPs available, we had to rent from a vendor. We rented an ATV to explore the island, which was fun.

    Individual ratings:

    Service

    Service-4

    Value

    Value-3