Sandals Barbados

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4607 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    First Sandals Holiday

    Reviewed by SJBUK1(Lincoln, United Kingdom) on Aug 23, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We enjoyed our stay at Sandals Barbados, we upgraded our room to the lagoon area so that we had the tranquility soaking tub on the balcony (we loved this so much it’s a must have for future holidays now). I did expect room service to be included at a 5* resort although I’ve been advised we must upgrade to club level to get this, no big deal just a small point. The room was lovely with a fantastic view of the swim up rooms and gardens, beautiful bird noises early morning. The pools were varied, we did find the original pool to be a little crowed although there are two bigger pools on the Sandals royal Barbados side, we didn’t receive pool service and had to visit the bar to obtain drinks, again a small point which didn’t detract from the overall stay. The beach was lovely although we didn’t swim as the water was rather rough, the beaches on the west coast are much better for swimming / snorkelling. Restaurants were fantastic here, lots of choice and great quality, we didn’t have a bad meal our whole stay, our favourite was the French restaurant for both breakfast and dinner. The sky bar was lovely for a pre dinner cocktail. We will definitely return overall.

    Best Vacation of 2019

    Reviewed by howder2021() on Jul 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    5star resort. From the time our butler service picked us up at the airport, the ride to the airport. The meeting of our butlers to our room. Every day was a breathtaking experience. Jane was our main butler and she was a total gem. We loved the 5 star service. Butler service is the way to go. There is so much to do at this resort. The beaches are amazing, the bowling ally is a huge win win. The redline spa and the spa manager is incredible. We truly enjoyed every minute of this resort. Highly recommend you check it out.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Refund

    Reviewed by 967jd(Grand Cayman) on Jul 25, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We booked the Barbados resort for July in June and Sandals accepted the booking and our full payment. 10 days later Sandals notified us that the resort wouldn't be open and we would only get 50% of the charge back because it was within 30 days. I asked to speak with a manager because we didn't cancel Sandals did and if I knew the resort wasn't open I wouldn't have booked it. The manager after some discussion agreed to refund the entire amount for the room. However she lied. Sandals only refunded 50%. Needless to say they lost a loyal customer forever.

    Individual ratings:

    Location

    Location-4

    Service

    Service-1

    Value

    Value-1

    During Covid vacation is not being refunded in full they are keeping the deposit

    Reviewed by cabirket() on Jul 13, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I called to cancel our vacation due to the pandemic. They would not refund our deposit nor would they push out our reservation to the same dates the following year. On top of that I was transferred three times on the phone. Bad business. The quality of the properties, cleanliness (or lack thereof) and service has gone downhill in the last 4 years. I've been visiting Sandals at least once a year for 15 years but no more. Guess we're going to try that different resort chain for our next vacation.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-3

    Service

    Service-2

    Felt like one Huge resort!

    Reviewed by sopkomerritt() on Jul 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The resort felt huge since guests could use amenities from both the royal and original sides . Infinity pool was full of activity and upbeat music . Staff had a lot activities planned. We loved the coffee and Pastry shops especially the one on the royal side . Restaurants were all excellent. I think I ate lobster every day except once! Service to get drinks at infinity pool was slow but the bartenders were hustling , so it’s not like they were just standing around . We loved the bowling alley/bar and piano bar at night . They had several lives signers, dancers j. The evening which were enjoyable . We had a swim up room which we loved except it was further back on the property and a long walk to the ocean and seemed to be the spot were groundskeepers likes to congregate. We didn’t have any trouble finding beach or pool chairs . Reservations were a little hard to get but it all worked out fine and we got to eat where we wanted . The one main annoying this was we had to wait for everyone to board the sandals bus to the resort we waited almost an hour . I wish we would have known it was a $20 safe cab ride to the resort as we would have gladly done that vs sitting around waiting on others . Ocean water was warm and beautiful. Overall nice relaxing vacation .