Fairmont Palliser

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 2999 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    No water, working washrooms or shower!

    Reviewed by Sofia D() on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Stayed at the Fairmont Palliser in Calgary and had no water most of today! No working washrooms or showers... Though the concierge knew there was a water shut down scheduled for the next day, he did not inform us of it upon check-in. It was after we’d settled in our room that we found a letter on the desk notifying us there would be no water between 9am and 5pm of Oct 18. The Guest Services Manager responded to my concerned email by offering complimentary bottled water and coffee in the lobby. Because a free cup of coffee sure makes up for not being able to shower or use the washroom all day... If the hotel is being renovated and you won’t be able to offer the most basic amenities, it should be closed until the work is finished! We were expecting exceptional service and hospitality from this hotel. At the very least, for the money we paid, we expected a room and a private working washroom with a shower or bath, which is the bare minimum a lodging would offer. We are leaving tomorrow very disappointed. We won’t be staying here again. : ( #fairmont #disappointed this was no #luxury #hotel experience

    Big and quite noisy but clean

    Reviewed by Graham H(Glasgow, United Kingdom) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Stayed here three nights at start of holiday. It was okay but old fashioned with average service. Some staff very good but others not, especially porters. Perhaps we didn't tip enough!. The king size bed seemed very high, especially during the night! We paid extra for package which included breakfast in top lounge and use of lounge during the stay. Breakfast was okay but not hot despite hot plates and not great choice for cooked food. We had to ask if eggs could be cooked other than eggs Benedict. Music in the lounge was mind numbing. Handy for pickup of car from rental companies a five minute walk away.

    Individual ratings:

    Location

    Location-3

    Service

    Service-3

    Value

    Value-3

    Best hotel in Calgary

    Reviewed by GTC151() on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed here for two nights. By far the best hotel that I've been to in Alberta. Love the theme of the hotel. Amazing staff. Brilliant restaurant and food. The staff here are so sweet. Super fast service.

    Wonderful Hotel in Calgary

    Reviewed by HeavenHolidays(London) on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just had a wonderful few days at the Fairmont Palliser in Calgary - the staff are so amazing from Chris in the Gold lounge to the housekeeper for 1146 that week - all trully exceptional. The room very comfy, food excellent - i would recommend this hotel for business and pleasure in Calgary.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Historical place that is breathtaking

    Reviewed by Lori B(Calgary, Canada) on Oct 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have stayed here before as a couple for anniversary or with girlfriends for a nice night out and this place never disappoints!!! We got a room with a view of the Calgary tower. We also love that it is pet friendly! The lobby, lounge and Restaurant are all gorgeous! Staff were so amazing! Gorgeous rooms. Just be aware you have to pay for self parking and it is a little bit always unless you get valet which is nice too and as well put some money aside to eat in the hotel because you just have to :) and other than that enjoy this gorgeous piece of history.