Overview
The 24-hour, all-inclusive Occidental Tucancún features 339 rooms and suites with views of the Caribbean Sea or Nichupté Lagoon, up to four restaurants, five bars, three pools, a spa offering rejuvenating treatments, daily entertainment and activities, nightly musical shows and more. Premium Level accommodations offer spectacular views, unlimited access to specialty restaurants, complimentary room service, and much more. Venture out and explore the nearby Del Rey archeological Mayan ruins or the legendary nightlife of Cancún.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
11 a.m.
Rooms
339
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly shows
- Mini Club
- All gratuities
- Nightly entertainment
- All taxes
Rooms
Amenities
Location
Reviews
Vacation
denysadenysa1990 (Vienna, Austria) on Mar 22, 2024
We have stayed for 11 days at Occidental Tucancún.It was a very nice experience. Everyone is kind and welcoming. Food is good.You have everyday something else to eat,beverage all you can drink ,entertainment at the pool from 11 am till 20 pm. The beach ist beautiful and quiet. We had Premium level Oceanfront Room,and we the best view. For us was a beautiful vacation at Occidental Tucancún ??
I'll never stay here again
monica m (Houston, Texas) on Mar 22, 2024
This was my first and last stay at this resort. Where do I start. Besides the made to order omelettes, the food was horrible! Additionally, the rooms are old and need updating terribly bad. The furniture is old and outdated. The floors are 1970s slippery tile and are a safety hazard because of the condensation that collects on it. The balcony floor is also a hazard for the same reason. My fiancé fell so hard when he stepped onto it that he broke the cheap plastic chair out there and a piece of it hit me and left a huge bruise on my leg. Reported it to the manager on duty and her response was to keep the sliding glass door closed and the ac on to prevent condensation on the floor... you can skate on the floor with your shoes on its so slippery and it feels gross on your bare feet. Our curtains were falling and had to be rehung, the sheer was filthy, the tile in the shower was filthy, the patio walls and ceiling were cracked and discolored.......and to think they were pressuring us to join their travel club....nope. Between the outdated rooms, disgusting food, weak drinks, and the extra money we had to spend on eating out, we will not stay there again ever.
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