Le Blanc Spa Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7323 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    AWESOMENESS

    Reviewed by KovacsPeter999(Toronto, Canada) on May 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    SUMMARY Our fifth time here and will not be the last. We love to get away at Christmas and New Years to a warm climate, enjoy great food and company. LeBlanc in Cancun never disappoints. PRE TRIP ARRANGEMENTS Roger was fabulous in pre trip arrangements and took care of everything for us from spa appointments to restaurant reservations. SUMMARY OF RESORT, LOCATION, BEACH LeBlanc Spa Resort is located on the northern part of the Cancun strip and has a fabulous very wide beach with lounge chairs, cabanas and hammocks right on the beach. Full bar and service is also on the beach. It is a boutique hotel with 260 rooms that have been fully renovated last year. Every floor has a Butler who will take care of anything you need like unpacking, preparing hot tub, dinner reservations, arranging spa and tours. We had Juan who we've know for a few years and ran into Marco who we've know for a few years as well, both fabulous. Upon arrival, we are greeted with a flower for my wife and our favourite beverage, tequila. We are greeted by Ericka Cheix from guest services and Roger our Diamond Concierge. SUITE AND VIEW We had a Governor Suite with a sitting area in the corner of the building that gave us an awesome view of the ocean, Cancun strip facing south and the beautiful sunsets over the Lagoon. SPA & GYM There is a fabulous spa & salon with excellent therapists. Full service salon for your manicures, pedicures, hair cutting and styling. Spa was relaxing with hydrotherapy and nice rooms with adjustable tables. Massages were excellent. Former body builder Aldo, was a great personal trainer at the well equipped gym. His attention to detail was just like my personal trainer at home. He worked with me on my entire stay and changed things up a little based on my routine. ENTERTAINMENT Nightly shows around 9pm then on the 3rd floor at the Cavo Bar you have live band or DJ complete with a dance floor and pool table. POOLS There are two main pools both with swim up bars. Front main pool is ocean front with very quiet music in the background and is where we camped every day. Had superb service from our friends Chris, Jeannette and Angelica. BARS There are 5 bars in total Cavo on the 3rd floor, Blanc Lobby, Blanc Sol at front Pool, Blanc Luna at the back pool and Beach Bar. We spent a great deal at the lobby bar were bartenders Hector, Huberto and Ofrei were fantastic and entertaining. FOOD As foodies, one of our main criteria when traveling is to have food as good as or better than our home cooking and I must admit, LeBlanc hits that every time. We loved their portion sizes before which were not too big but with their new menu the portions grew. Our friend and Sommelier Fabian helped with wine pairing at every restaurant and introduced us to many wonderful wines. Bella the Italian has some of the best Italian dishes we've had. Vitello Tonnato, layered beef with beef reductions and delicious Cesare Salad for appetizers. The Cotoletta alla Milanese, Breaded pork steak Paillard, arugula was tender and flavourful as was the Scaloppina de pollo al vino bianco, Chicken in white wine and citrus sauce, sautéed chard. The Primatjvo was fabulous, full bodied and dry with dark fruits and vanilla notes. Fabulous great service from Cesar, Jose, Manuel (Manny), Ingrid at reception and Ricardo head waiter. Lumiere is the French restaurant that requires a reservation. We loved the food and ate here a few times. A rich, full flavoured French Onion soup with Guyene cheese was delicious. The mussels in a white wine sauce was flavourful. The Beoef was a Beef medallion filet, onion ash, stewed onion, Bordelaise sauce coated with ash and was very tender and done to perfection, Sophie Nebbiolo fruity nose dry. Service was fabulous from these servers Alejandro, Daniel, Johnathan and assitant Azael. Blanc is the buffet for Breakfast & Lunch. Lunches with a view. Fabulous grilled Sea Bass, stuffed poblano pepper and mixed seafood grill. Awesome. Marco would get the chef to make something special every day with great service from all, Elias, David, Candelario and Captain Marco who always had a special lunch for us. Special Anniversary dinner was a private setting in the Palapa with a table for two setup with fabulous service from Roger and his helper Guadalupe. Food was amazing as usual starting with a Mixed greens Salad, strawberries, olives with balsamic dressing, a fabulous Tomato Shrimp bisque, refreshing Mango passion fruit sorbet to clean the palate, medium rare Filet mignon with shrimp, potato purée and grilled veggies Lemon custard with sorbet and pistachio foam to finish off. Always a great Gala New Year's dinner and show with a live band and acrobats. Fabian picked our a fabulous wine and our server Fausto was very attentive. Third floor has the open air Terraza for lunch and dinner. Lunch has a variety of salads and loved the Greek salad then had a great pizza from the wood fired pizza ovens. Head waiter Alfonso and Albert our server were very attentive. For dinner, had a Fabulous cowboy steak with sides and a great French old world wine chosen by Fabian and great service from Bryan & Fausto Yama is the Asian restaurant that has a great atmosphere. Started with some nicely prepared Tuna, Salmon and Yellow Tail sashimi. Some Ugani rolls and ended with Tempura mix and fried rice. The Malbec was nicely balanced and fruity but much to sweet for my taste. Super service from Alejandro.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    That’s Le Blanc

    Reviewed by MarkHJC(Aberdeen, United Kingdom) on May 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Upon being welcomed with a smile, an arrival drink and a neck warmer before you check-in, you realise that your forthcoming stay at Le Blanc Spa Resort is going to be special. The bedrooms are modern, spacious and filled with high quality amenities. A comfort menu offers aromatherapy oils, scented pillows, jacuzzi bath salts and hand crafted soaps. The comfort options can be requested using the Le Blanc Hotel app or from the butler located on each floor. We were extremely well looked after by butlers, Joel and Francisco, both of whom were brilliant and made sure that our every need was anticipated before requested. Le Blanc has an impressive gym which is modern and always very clean. The spa is fantastic. The treatments start in the hydrotherapy suite before indulging in the relaxation offer in an extensive massage menu. A delightful mixture of continental and cooked breakfast favourites as well as Mexican dishes are available in Blanc restaurant each morning. We were always warmly welcomed by Vanessa and Ingrid. There are three heated swimming pools, two of which are infinity pools overlooking the picturesque Caribbean sea, and an outdoor Jacuzzi, with the same stunning view. The pool concierges provide you with towels, fresh water, fresh fruit and cool down treatments. Lucinda and Carlos made sure that we were comfortable and hydrated. The swim up bars are lovely but if you would rather stay in your sun lounger, the pool bar waiters will make sure your glass is never empty. Jorge, Christian and Jeanette were brilliant, to the point that they offer your favoured drinks depending on the time of day it is. The beach is spotlessly clean with a selection of loungers, cabanas and hammocks. The beach concierge and waiter service are just as good on the beach as it is pool side. We were wonderfully looked after by Rafael in a beach cabana one afternoon. We returned to the beach that evening to have an excellent beach dinner in the cabana which was nicely served by Gerardo. We sampled each of the 5 evening à la carte restaurants and found all of them to be faultless, both in food and in service. Bella, which was our favourite, serves delicious Italian food and we were excellently served by Juan. Ann Maria also reserved and prepared a lovely table for us on our final evening which we really appreciated. Lumière offers fantastic French fine dining with wonderful service, in our case from Daniel. The epitome of luxurious relaxation under the Mexican sun with that personal touch. That’s Le Blanc.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Overall great trip. Customer Service very attentive after raising some concerns

    Reviewed by memcs(New York City, New York) on May 05, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Overall great trip but be aware of a few things Review of Le Blanc Spa Resort Cancun Reviewed March 17, 2020 I was very torn on this rating but ultimately decided on 3 for the following reasons: Pros -Beautiful -Impeccably clean -Staff was generally very helpful -Food was very good -Great alcohol selection -Always able to find chairs at beach / pool Cons -Resort credits are limited in use. Felt like we were being nickel and dimed after spending a ton of money to stay here -Not all questions were answered quickly -We luckily got a reservation at Lumiere - but at first were told one was not available during our stay Overall, we had a great time at Le Blanc. It was beautiful, food was awesome, drinks were terrific. However, there are a lot of other places that have similar attributes and are not as expensive! For the price I expected above and beyond, which didn't always happen. Also, the resort credit and limitation on how you could use it was off putting to me. One other thing to note - we traveled in February. The ocean water was very choppy and not great for swimming at that time....if that's important to you just wanted to note! Obviously not a ding to Le Blanc but more of a note about the area in general. Other areas down the beach (in either direction) seemed to be calmer. We raised our concerns and customer service proactively reached out to us to discuss. I think that was a very nice touch and exemplifies the customer service Le Blanc is note for. We are looking forward to returning at some point once things return to normal in the world!

    MY SPECIAL HOME

    Reviewed by HOME E() on May 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    As everyone is aware the Corona Virus has ruined so many planned vacations for people. Mine was scheduled just at the start of the lockdown and it just broke my heart. However, my group and I are rescheduled for Oct and I cannot wait! A new countdown is in place and I can't wait to get my hugs from Eri, Roger, Les, Janai, Pamee, Laura, Jeantte, Jorge, Angelica, Marco and so many more dear friends. This resort by far, has reached beyond not just my expectations, but all of my guests that I sent there as well. The decor, food, cocktails and staff are #1! Hurry October, I miss you so much!!!!!!!!!! <3.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Winter getaway

    Reviewed by susanhH127IA() on Apr 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First time to LeBlanc Cancun. We had recently upgraded to Diamond membership last October in Jamaica. The service was excellent. The staff very attentive. On arrival we were met by Roger. Check in was a breeze. The room we had requested was ready and just what we wanted. Roger had arranged room and spa treatments ahead of time. Our butlers took care of everything, Jose and Antonio. Awesome job guys. Lucinda also does an awesome job everyday taking care of us by the pool. Joaquin, and Adee, with members services, good job. On our check out, Blanca, checked us out and we said our goodbyes to Roger. Our shuttle driver was the most informative about what's new and happening in Cancun, Juan Carlos. I can't think of everyone's names, but they are all great people. Hope everyone is staying well and healthy. Hope we can return to Paradise soon.