Sandos Cancun Lifestyle Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 7068 reviews):











    5 most recent TripAdvisor reviews:

    Efrain was fantastic!

    Reviewed by Escape660133() on May 07, 2021

			TripAdvisor users rated this property 
			 out of 5

    Chef Efrain was super! He had us laughing. We had a good time with him. We like the eggs, the choo choo train. We enjoyed ourselves. we love how he did the heart and the Mexican heart. All and all we had good time!

    Worst food & drinks. Good reviews were deceiving

    Reviewed by Pikapika428(Dallas, Texas) on May 07, 2021

			TripAdvisor users rated this property 
			 out of 5

    Totally disappointed in this resort after doing a bunch of research and reading reviews. By far the worst food and drinks I've ever experienced in over a decade of traveling to Cancun. PROS: - friendly staff - nice pool and beach area - close to lots of shopping and restaurants outside resort CONS: - they "upgraded" our 3 individual rooms to 1 suite that only had 2 rooms because it had an ocean view. But failed to tell us we were all put in a suite together. AC units were all messed up in the suite. One room + living room were too humid. Another room was too cold. There were no remotes. One bedroom door did not fully close and the TV was lopsided on the wall. Mini fridge never got very cold. - check in took over 2 hours even though they told us our room was ready after an hour. - very sad dinner buffet. Small selection, very random dishes. - Bad drinks. Bartender did not know how to make a margarita. Everything is too sweet/artificial/very little alcohol - Room service food was terrible. No seasoning. Burger patty was definitely NOT beef! - We ended up going outside the resort every night in search of better food. Should not have to when we paid for all-inclusive - Website and hotel description mentioned extensive covid safety and cleaning measures. Did not see any of this. Most staff wore these half face shields that were useless, the other staff wore masks that kept sliding off their noses. Most guests did not wear masks in the common areas and there was no enforcement.


    Reviewed by traveladventuresllc() on May 06, 2021

			TripAdvisor users rated this property 
			 out of 5

    Esteban was the best! He kept us entertained. Very interactive! Great fun! Food was awesome! The experience is a fun dinner with a show! A must when staying at Sandos Cancun Lifestyle Resort. Can't wait to visit again!

    Tercer viaje en Sandos Cancun

    Reviewed by fracarooo() on May 06, 2021

			TripAdvisor users rated this property 
			 out of 5

    I feel home when I come here. All the rooms are facing the ocean and they are was always clean. The guys from the entertainment, Pamela Estephan, Anibal, Rodrigo, Diego y Jonatan El dj are always amazing and that is one of the reason I have been here 3 times in the last months. I recommend this hotel to everyone

    Birthday gift

    Reviewed by Storyteller677601() on May 06, 2021

			TripAdvisor users rated this property 
			 out of 5

    Everything has been great waitress Alberto was super attentive and nice the food the guys from entertainment team stephany Pamela were so great and we had a lot of fun, love the beach !!!!! And the view was amazing the chef Carlos made us an special plate New York stake for my wife and me at the zangos buffet