Zoëtry Villa Rolandi Isla Mujeres

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    6. Zoëtry Villa Rolandi Isla Mujeres review

    What to expect (based on 1988 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Beautiful Boutique Resort with Amazing Service

    Reviewed by WillaRosen(Austin, Texas) on Apr 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My friend and I went to Zoetry for a relaxing girls getaway and this place hit the spot! The location is on a quiet street and the hotel send a boat to the mainland to pick us up and take us to the resort, instead of using the ferry. The hotel is beautiful and well-appointed, with an amazing view. Our room was comfortable and spacious and fully stocked with beverages and welcome treats. The pools and hot tub were perfect for relaxing. Ulysses and Jabar tended to our every need on while on the beach or lounging by the pool, bringing us towels, cocktails, food and even adjusting our umbrellas to offer maximum shade. The restaurant had a wide variety of options for meals and would happily customize to our preferences. I appreciated the nutritional information on the menu to help us make healthier choices. The fresh fish, steaks and homemade pizza were the highlights of the menu. The hotel also provided a complimentary COVID test, now required by the US and followed safety measures consistently, with no areas of concern. I would be very happy to return soon!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-3

    Nice Hotel to Relax

    Reviewed by Benjamin W(Phoenix, Arizona) on Apr 06, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The hotel is trying to be luxury but it needs a refresh. The rooms have aged but are clean and comfortable. There is only one restaurant open and the lobby bar is closed due to COVID. After dinner entertainment is non-existent, so plan to watch Netflix or go into town for dinner. The food was very good and up to par. I tried almost everything on the menu and was very pleased. The service at the hotel was also very good. I don't think I will return but if you like a quiet place with no entertainment, this is your place to be.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3

    Great stay!

    Reviewed by lesliehein(New Orleans) on Apr 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been to Isla many times but have never stayed at Zoetry, or even on this section of the island. 10/10 would recommend both! The staff is absolutely amazing. My room was comfortable and spacious. The pool and beach side service was next level. I enjoyed quite a few spa services and was not disappointed! I loved it so much that I’m already planning another trip.

    Quiet, relaxing all inclusive with many perks!

    Reviewed by kaylav787() on Apr 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My best friend and I stayed at Zoetry for 5 days in March. Because we got some great tips from these reviews I will leave a detailed one! First, the food at the main restaurant (the only one open due to Covid) was incredible. Each meal they bring bread/fruit for an appetizer plus water and anything you want to drink. The orange juice is DIVINE. Personally, the breakfast options were a little limited unless you like salsa and poached eggs. The French toast and yogurt options were great. The menu is the same for lunch and dinner. Everything we ate off this menu was delicious but the standouts were the potato gnocchi with four cheese sauce, the grilled fish, and the grilled tuna. For dessert, you MUST try the coconut ice cream - truly incredible. My friend loved the tiramisu. We also really enjoyed ordering room service from the "Snacks" menu. The margarita pizza was PERFECT and the lettuce tacos were also delicious. We had a first floor suite, and you could literally walk out to the three pools with a few steps. Be careful walking back and forth if you are wet as the floors can get quite slippery! The continuous cleaning and stocking of the room was much appreciated. The fridge was always stocked with beer, soda, and water. We always had plenty of fresh towels. We honestly spent most of our time at the resort in the pools as there were always only a few people out in the pools, so it was quiet and relaxing. We did go snorkeling one morning and it was incredible. We set it up through the concierge and it ended up being basically a private tour with only one other guest from the resort going with us. Our guide was great and took us out for about 90 minutes. I would recommend doing the two reefs and not Musa as it is smaller than you think and kind of underwhelming. We also rented a golf cart for 24 hours and drove around the island - lots of fun! We agreed to hear a Tips: -Bring cash (American dollars) as you can use it everywhere and need it to pay for the snorkeling and golf cart -Skip hearing the sales pitch on the UVC. The guys were very nice, but ultimately it wasn't worth wasting 90 minutes on it for the perks. -Check the weather so you don't miss a clear day to see the sun rise! -Check out one of the other beaches. We didn't because we ran out of time, but wish we would've as the beach at the resort is small.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Extraordinary resort

    Reviewed by Meredith A(Miami, Florida) on Apr 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A beautiful hotel, with suites overlooking the Caribbean , with above and beyond service and accommodations! A true relaxing and enjoyable experience. The food was exceptional in taste and presentation. Staff were accommodating 24/7, with the intention of meeting every one of your needs.