Grand Park Royal Cozumel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6742 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Serene, Beautiful and the Cleanest resort ever!

    Reviewed by CPBGal(Edmond, Oklahoma) on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is the place to unwind and truly relax. We felt very secure in this super sanitized resort. From the shoe sanitizing, to the hand sanitizers, masks, constant disinfecting of surfaces and disinfected new pen for each guest at check-in. The resort has so many restaurants from the buffet style to the classy seafood and italian and gelato and dessert cafe all throughout the day. there is nothing to worry about here. Enjoyed the view of the ocean from our room.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Amazing stay with no issues.

    Reviewed by SysCntrSpartan(Chicago, Illinois) on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very affordable, although this maybe due to covid. Stayed for seven nights with my daughter and had a great time. Family friendly, safe, very clean, and never felt bored with all to do onsite or outside of the venue. The food was better than expected and the customer service was amazing. We didn't experience any issues during our stay. I'd not only stay here again, but I'd recommend it to friends and families.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Nice Get Away - Family Friendly

    Reviewed by teresaheaney() on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was a nice, inexpensive getaway after a year of COVID. We went as a family - from Grandparents to Grandchildren, we all had a great time. The Italian Restaurant was the best. Food was delicious and the staff were all extremely friendly.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Excellent

    Reviewed by tarapP3313EK(Yankton, South Dakota) on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love Cozumel and have stayed at Grand Park Royal four times now. The staff is always so friendly. They make improvements every time we go back. This won't be the last time we stay at Grand Park Royal.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Very nice staff!

    Reviewed by rydhdog(San Diego, California) on Apr 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    For the money, this place was incredible! Very nice staff and beautiful views from the rooms. My wife and I were looking for things to do, and Faustimo (concierge) and his staff were very helpful. He tried to get us to do a timeshare presentation, but when we explained we already had one and weren't interested, he was still very nice and informative. They called us by name and smiled each day. Over the top service compared to how cheap everything was!