Cassidy's Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 3192 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Staycation at Cassidys.

    Reviewed by pebbles2_13(Bundoran, Ireland) on Aug 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spent a very enjoyable staycation at Cassidys hotel this week. On parking up I proceeded to the reception. Check in with a lovely lady. She pointed out all the measures in place in the hotel, to protect their guests with HSE regulations. As this hotel is home away from home, I felt very welcome, and that I was appreciated as their guest. Breakfast each morning is waiter service. Menu on the table. Social distancing was adhered to in the dining areas. I had dinner at Restaurant 6 on 2 evenings. Beautiful food and waiter service was second to none. The main dining room has been refurbised since I my last visit. Its really lovely, My room was spacious and very clean, plenty of toiletries and clean towels for my stay. I will only mention Maeve at the reception desk, who does a very professional job. All staff members I met or who served me food were excellent. A big thank you to all. I really felt safe around the hotel and in my bedroom. Wishing continued success to everybody at Cassidys. I had a lovely staycation, and hope to be back again in 2 months.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Weekend Stay

    Reviewed by eircom12() on Aug 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We are just back from a nights stay in Cassidys and we could not recommend it enough brilliant location to stay for shopping and sight seeing and the hotel is excellent, spotlessly clean and the staff were amazing super friendly and helpful. The breakfast was superb. We had dinner in restaurant SIX food was amazing definitely 5 star .....Can't wait until our next visit.

    Great experience until...

    Reviewed by Annabelstratton(Chorleywood, United Kingdom) on Mar 29, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The hotel was cosy and in a great location. The staff were very friendly and accommodating. All was adequate until I realised I had left two designer blazers in my room. I realised I left the two items of clothing in the wardrobe when I was boarding my flight back home to London so I emailed the staff at the front desk. They responded quickly though informed me nothing had been handed into lost property by the cleaners. A few days past and I chased again. This time asking if that the manager would go up to the room and collect them personally, instead of relying on the cleaners. Both myself and friend remember extremely clearly that the blazers were in the wardrobe when we left, but no one was able to find them. I find this whole situation extremely frustrating and just wish the cleaners/ staff had the decency to hand the clothes in. If they do appear then I will pay for a courier to collect immediately and the hotel will have no responsibility to post them (incase this was a concern). The blazers have sentimental value so please return them.

    Pleasant City Centre Hotel

    Reviewed by SELinDoha(Doha, Qatar) on Mar 14, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Reasonably priced hotel within walking distance of all major city centre attractions. Very friendly and helpful staff at all levels. We had a double room - spacious enough for a few days. Breakfast in our package was an extra - buy the day before to save €2. Comparative prices with local cafes for breakfast - difference is that it is freshly cooked in the cafes whereas buffet in the hotel, whilst generous, was definitely mass-produced: shriveled sausages, rubbery dried scrambled eggs, processed cheese slices curling up. I ordered soft boiled eggs but they were anything but. However, all in all, good value.

    Amazing staff

    Reviewed by 860tiarneb() on Mar 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Groomes Bar and Bistro bar staff were absolutely fantastic. In particular Pat, Louise, James, Darren and Derek. They made you feel so welcome and at home and no matter what you ordered they were more than accommodating. If I ever return to Dublin i will most defintely return to this brilliant establishment. Overall the hotel was absolutely amazing and one of the best I have had the pleasure to stay with.