Ocean Sky Hotel and Resort

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1788 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Solo trip

    Reviewed by FRREVIEWS() on Mar 20, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Rooms were old. A bit of a retirement home odor. Food is bad bad bad ! Service in food court was bad. One fellow in particular. Drinks at the bar were very very weak for $12 ? Then they wonder why we don’t tip well. TIP means TO INSPIRE PROPER SERVICE . It doesn’t mean we have to tip. I don’t see me returning again.

    Great Location, good service

    Reviewed by Lori T(Waverly, Pennsylvania) on Mar 15, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We were there for 5 nights. Check in was a breeze. Room was nothing special but was very clean. It was nice to have a counter with sink and fridge. The bathroom was updated but sink area stunk. No counter at all. It was inconvenient to put your things underneath. Air conditioner was CRAZY. When it was on it blew right at you and very cold, but it wasn't consistent. At night, 3 or 4 times a both of us were sweating and we never touched the temp. Even at 5 nights, it was difficult to take. The people that work there are great! Dawn at the inside bar went above and beyond for me. (No sweat vermouth, next night she got it). All in all they were very friendly. Pool are was adequate. Lots of chairs, and you could order food and drinks on the pool deck. I didn't care for the fact you had to pay to rent a beach chair. That's a new one when staying at a beach hotel. If you can walk 10-15 minutes, there are restaurants on either side. I really don't think there is a better location though on all of North Lauderdale.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-4

    OUTSTANDING !!!

    Reviewed by GrandTour522110(Nashville, Tennessee) on Mar 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great staycation. Clean and great staff I will be back 1 Thank you so much great pool, amenities, location is perfect rooms were large and super clean I am planning another trip soon and I will be booking here once again

    Absolutely Awful

    Reviewed by Traveler43204567() on Feb 21, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I’ll start by saying I have stayed in many hotels and have never felt the need to leave a review. My family just return from a 4 night stay at Ocean Sky and we were extremely disappointed and regret our decision to book with this hotel. From the beginning we ran into continuous issues. Upon checking in and getting settled into our room, we noticed a large amount of mold above the bed. We were offered no apology, only the option to switch rooms or have them clean it. Since we have two small children we decided to switch rooms. We had to pack up and move everything into the other room only to find more mold but it was at least a small spot and not above the bed. The new room was a conjoining room so you could hear everything happening next door. There was a family in that room that must have checked out and a bunch of young rowdy kids checked in the next day (note, they advertise a 72 hour vacancy between stays due to covid). They were blasting music and being very inappropriate to have two small kids around, not to mention my kids couldn’t sleep because of the music. We decided to see if we could switch rooms again to avoid confrontation and not be completely miserable the rest of our stay. We were offered a new room which meant packing up and moving once again. During the room switch, the elevator malfunctioned and my 3 year old got scared and stepped back into the elevator instead of out and he was stuck inside by himself. They were not able to get the doors open more than a few inches and had to call the fire department to open the elevator. My son was screaming and shaking and the hotel staff (other than one gentleman that was helping us try to keep him calm) could not have cared less. My son was trapped on the elevator alone screaming for 30-45 minutes and is not terrified of elevators. Once again no apology and none of the staff even bothered to ask if he was ok. We were finally content with our new room until the room kept filling up with the smell of marijuana from the people next door but we decided to ride it out until check out. The hotel only offers valet parking and we watched the valet staff maneuver our car very carelessly. With all of our troubles we were only offered a refund on parking and late check in which I’ll be shocked if we ever see the refund based on other reviews. Overall the location is nice since it’s right on the beach but you have to rent chairs and we paid $55 per day to rent two chairs and an umbrella. If you are traveling with kids I would strongly recommend avoiding this hotel, we could have found something much better for the price we paid.

    The place of non described fees

    Reviewed by L5738MAstevenl() on Jan 16, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Came to stay for the holiday weekend and no where is it disclosed you must pay 20$ a day for parking even if you have a room here, my guest also had to pay for parking and was advised by the valet to park at McDonalds. They were extremely rude, better service at a cheap days inn. Do not recommend.