The Westin Beach Resort & Spa, Fort Lauderdale

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1272 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Anniversary Trip

    Reviewed by LaiLoni B(Columbus, Ohio) on Sep 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Italy was canceled so we came to FLL. Robert at check in Was so awesome and knowledgeable- the precautions taken for covid was excellent. Beds great- view was AMAZING. Food was good, housekeeping was fabulous- loved the no contact but the the Jamaican lady who took care of us was a life saver. We had an issue with our room and she stayed until the “boss” came. ?? JUSTIN at the pool. He worked from dawn to dusk and made sure everyone had what they needed. He absolutely made our stay - we spent every day at the pool for 6 days and this young man was OUTSTANDING. He worked his Tail off in 90 degree weather.... with a smile. We will definitely come back to Westin when we need a quick getaway.

    Pool Attendant Justin

    Reviewed by Dawnice123(Plantation, Florida) on Sep 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family and I visited the Westin for a relaxing fun filled vacation. I love the outdoors so the Pool was the place I was going to stay at the whole time. I have been to many hotels and the pools. I have to say i have never been treated like i did at the Westin Pool. The Pool Attendant Justin was out of this world. He waited on me and my family hand and food. He catered to our every need. He has the most cheerful personality, always a smile, positive attitude and hard working. I have never seen a pool attendant make customers feel so welcome and make this the best stay I have had in a long time. I will be coming back to the Westin and the reason is the professionalism of this Pool Attendant Justin. He is an asset to the Westin Hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    JUSTIN JOHNSON AT THE POOL WAS AMAZING!

    Reviewed by dinamichele416() on Sep 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family visited this beautiful hotel this past weekend. We had a great time, and the pool attendant, Justin Johnson made our stay extra special. He was so attentive to our needs and went out of his way to make our stay so enjoyable. I just had to write this review because I have visited many hotels in the Ft. Lauderdale area and never had such great service as Justin provided to us. He is such a hardworking employee who cares about each and every customer that meets him. I would like management to know that Justin has made the Westin our favorite hotel to stay at from now on. Thanks Justin for such an amazing time!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Great hotel and staff. Valet sucks.

    Reviewed by W1zees01(Fort Lauderdale, Florida) on Sep 09, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I stayed at the Westin Fort Lauderdale this past weekend for my birthday - staycation. I have stayed there many times and it’s always been wonderful. This time was no different, the front desk staff were amazing at check in and greeted me by name and recognize my status with Marriott. They were organized and polite. The pool staff again were Great. The bell captain, Steve Betts, again went way and beyond to help me with my bags (and presents). My only disappointment was with the valet staff. When picking up my car, the valet gave me my keys and left (it wasn’t busy!) and left me to load all my luggage myself. I have to say I was a little taken aback. Valet is NOT cheap - $43 + tax a night and I would of expected some help. Overall I had a great birthday at the hotel and next time I will Uber to the hotel so I don’t have to deal with the valet.

    Superb service!! 10 stars!!!

    Reviewed by 148marissal() on Sep 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family and I spent the day at the Westin this Labor Day, thanks to Robert Munn. From the moment we arrived we were welcomed with warm genuine hospitality. Everyone and I mean everyone was so accommodating and helpful. Mike and David in the valet were helpful and friendly The sky walk to the beach is very convenient and helpful when you have kids, it makes the trip across the street much safer having that feature. Also as soon as you cross back over you have the pool right there. The hotel rooms are spacious, modern, very well kept. The restaurant was so delicious, you have to try a margarita, its a must...one of the best drinks I've ever had. Zsane was so warm and bubbly, she had so much energy about her it was radiating and contagious. Rick was our server and again...so friendly and superb service beyond measure. Thank you to Leticia and Rodrigo for all your accommodations. And of course Robert, we can't ever thank you enough for always going above and beyond. You are truly the poster child of superb service. Thank you to everyone at the Westin for making us feel like we've known you for a lifetime. We can't wait to come back. You won't regret staying at the Westin, its home away from home with all the perks!!