Hilton Waikiki Beach

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 5040 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great location with friendly staff

    Reviewed by Paddo15(Te Awamutu, New Zealand) on Dec 02, 2018

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Easy check in and very accommodating. Close to beach and restaurants. The staff are friendly and helpful. It has bus stops right outside so getting around is easy. If you want to hire a car they are just down the road. The hotel restaurant provides nice homely meals at a reasonable price.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Value

    Value-4

    Great Hotel Stay

    Reviewed by FalcXR8(Glenelg, Australia) on Dec 02, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is our third trip to Hawaii and the second time we have stayed at this hotel. It is a lovely relaxing place that is central to all things you want to do. There is a laundry down the road, the $2 bus is out the front and plenty of restaurants and cafe's within a short walking distance. The bonus is that Mac is open 24/7 in the actual hotel and food is excellent. At night there is a free band playing from 7-9pm and you can sit and enjoy a drink or have a meal/snacks brought to you. The staff really make this hotel and the service is excellent. There are no resort fees. I recommend you stay at the front and enjoy an ocean view as each room has a little balcony.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Very Unwelcoming and Dated

    Reviewed by travelpro123(usa) on Nov 30, 2018

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Arrived last night for a 5 night stay. While the room is nice (expected level of quality for a Hilton) all public areas are VERY dated and not clean. Also, the service level is very poor. Very unwelcoming and not a friendly place. Breakfast in lounge is served until 9AM (we were told 10) came down at 9:01 and they were removing all breakfast items as fast and furiously as they could. Literally pulling the toaster as we attempted to put our bread in. Same for silverware, napkins etc. horrible experience. Guest Service Manager Chuang was very cold-like and also not very welcoming. Too bad. Our first time in Hawaii...would NOT recommend at all.

    Great location

    Reviewed by ging466(Jannali, Australia) on Nov 27, 2018

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed here for 3 nights on a recent visit to Honolulu. First up, there are no ridiculous resort fees that a lot of Waikiki hotels charge on checkout. We had a nice room on L20 overlooking the ocean. Room was a good size with 2 queen size very comfortable beds. There was a large shower in the bathroom. The balcony was very tiny and cramped. We used the Atrium bar for happy hour and had drinks and fried calamari which was very good. The pink line trolley bus stop to Ala Moana shopping centre is right outside the front door. I really liked the hotel and the location and would defiinitely stay here again.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-4

    Thanks for the bailout!

    Reviewed by 983pauljf(Westminster, California) on Nov 22, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently stayed in Waikiki attending a wedding but the hotel we were staying at was very old and beat up. Being an Honors member we walked to the Hilton and the first person we saw was Carolyn. We told her our situation and she immediately tried to help us. Eventually we got a room, an incredible upgrade and peace of mind. Thanks a million Carolyn for your wonderful smile and willingness to help.

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