Hyatt Place Waikiki Beach

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 3933 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Free Breakfast but below average customers service

    Reviewed by vivianleeyan(Hong Kong, China) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Actually this is the second time that I choose to stay in this hotel as including breakfast is really attractive, but when I check out Resort and destination Fee were charged again that I paid before the trip. In addition, the front desk staff is not friendly to us as we are Chinese when comparing with other non Asian guests whatever request I made to front desk they will give me long faces or just rudely told me to wait as she is busy (no other guests standing in front of the counters but just me ) Really feel so disappointed about the attitude of the hotel front desk staff,and the 5 dollars everyday redeem, we know it only at the last 2 days via other customers but not the hotel staff! Waste for 5 nights! Also, the showers is not working well and needed to repair. The room is spacious for my babies to sleep and good to provide baby crib thank you so much for that. By the way about the location of breakfast not only me but also other customers also claimed that too windy to have breakfast in there everything either eaten by birds or fly away by wind ! hope your hotel can re consider to relocate the breakfast area in other place! Also, it's easy to hear next door voices, we stayed there for 7 nights and most of the night we are waken up by other guests staying in next door, it's not really suitable to stay in there is you are having a baby with you as baby or children are easily to waken up by the noise via next guest room, especial when there is a group checking in.

    GOOD

    Reviewed by Nomad09447263001() on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything is perfect, the staff is friendly, the room is clean, the food is good. I purchased through COSTCO, it was amazing deal and the price is better than through Expedia. Thank you HYATT PLACE for everything.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    MTC City Auto Supply Trip

    Reviewed by Meander41506271839(Rocklin, California) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Good, nice and friendly staff!! My flight was delayed 7 hours , checked out at 4am and came back and was very much appreciated let back in my room !!!! That was so nice to lay back down and have TV , Wifi instead of sitting at the airport for 7 hours!!!! THANK YOU!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    5-DAY BUSINESS TRIP TO HONOLULU

    Reviewed by Beaker52(Portland, Oregon, Usa) on Apr 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Fabulous hotel staff from the front desk all the way to the kitchen staff and all in between. A very fine Hyatt hotel property and location. Easy access to city transportation and a short walk to Waikiki Beach. The Hyatt Place staff should be recognized for their ability to make adjustments to retain customer-client satisfaction. Thank you Aja G and Heidi W. IHAB, I can only hope you recognize what an excellent employees you have working under your supervision. Not all hotels in Honolulu are so fortunate. S. Hicks Tualatin, Oregon

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Great location

    Reviewed by brawny2016(Los Angeles, California) on Apr 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my first experience at a Hyatt Place. The room was a king bed and had an office nook. The complimentary breakfast was standard but fresh and tasty. Eggs, Fruit, cereal, yogurt and bread products. the staff was very friendly and helpful. It's a short five minute walk to the beach and about the same distance to Kapiolani Park and the Zoo. I would definitely stay here again

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

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