Luana Waikiki Hotel & Suites

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1814 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great location and value!

    Reviewed by Thanh Thu D() on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    With wine nights every other night and yoga in the morning, I had an amazing time at the Luana Hotel. We wanted to be on the strip, but didn't want to pay the price for a beachfront property, so Luana was a great compromise because it's located at the end of the strip, but just a short walk to restaurants and the beach. You should be getting your steps in right? Chastity and the staff were also great to work with. Fish Hooks is a cafe at the hotel with the best poke!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Sweet smell of Hawaii with a 5***** service

    Reviewed by wadiak(Sydney, Australia) on Mar 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    ALOHA LUANA As you walk into the hotel you are greeted with genuine smiles and welcome fragance of Hawaii, which lifts up your mood after been on a long flight, and James the concierge friendly welcome making me feel good been there. I also was welcomed by Chasity, front desk officer she was so friendly and informative and I did not know about all the extras that came with when staying at the Luana (meaning Happy) and that how you feel when you walk into Luana and you are greeted by Luana staff. Food vouchers, DVD hire vouchers, Beachtowel vouchers to hire, more than expected and very generous. The cafe staff were so friendly and took small time to have a chat with me and other customers which is great to see. The room was exactly as pictured in the bookings and very very clean, spacious with amenities and self-contained kitchen more than expected. I booked queen size but I think it was king size as it was massive. I cannot fault this place as I travel for a living, and have stayed in some not so good hotels but Luana is definitely the hotel that I would stay and recommend to all who is reading my review. Thank you so much Chasity for your excellent and friendly customer service, also to Mellissa for taking my calls and being so obliging. Thanks James (Kevin Hart lookalike) you have a great sense of humor and passion for great service. Luana Managers you have a great friendly team that I met and the fragrance is so welcoming when you walk into your hotel I cannot wait to come back MAHALO

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Friendly, Central Location

    Reviewed by 43MaggieMay(Gold Coast, Australia) on Mar 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We were greeted by friendly, obliging staff for our five-day stay in Waikeke. Special thanks to Chastity who made us feel very welcome and brought forward an early check-in room for us. Our room had that Hawaiian feel about it. Amenities in the room and on site (clean, efficient laundry) were very good. The room provided a cook-top, a microwave oven, a fridge, an ample supply of crockery and cutlery and coffee/ tea facilities. Housekeeping was efficient and the room was well maintained. We enjoyed the "Meet and Greet" afternoons (Mon, Wed and Fri) to chat with fellow visitors and appreciate the entertainment. The free bus shuttle was very convenient and nearby bus stops made the local bus service readily available. If we return to Waikeke for a holiday, we'd have no hesitation in staying at Luana Hotel.

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Luana Hotel Is Great

    Reviewed by Deadiy() on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Luana hotel is truly an excellent place to stay while in Hawaii. The staff and service they provide is a step above alot of other hotels that are available. Alexis and Martha were exceptionally helpful during our stay. They were extremely nice, professional, and helpful with the stay here. If you are looking for a great experience and a wonderful hotel to stay at Luana is the place for you.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Great Place

    Reviewed by Blane21() on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First things first I have to say that this is a great location (right downtown in the Waikiki area walking distance from most things), spacious, clean and AWESOME customer service (shout out to Alexis and Martha). I’ll definitely come back.

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX