Aston Kaanapali Shores Condo

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 2963 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Vacation at Maui

    Reviewed by marypham(St. Catharines, Canada) on Feb 15, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We just stayed at this resort for 5 days. the picture in the room from their web site is not the same when we arrived. the mattress (very odl and dirty) is terrible and the carpet very dirty. their beach mostly rock. They really need to change the mattress and we have to ask them extra sheets to replace the blanket. The housekeeping department works very hard but the building is old so they can not change the fact we go to the front desk request change room, and mostly very much they are the same. Front desk mentioned that they are not hotel , they are agents to sell rooms only. This is not a hotel, and booked to the web site is through the agents, and if you lucky you may get some condo update or you will be stuck terrible and old room with whatever. Please note, do not trust their picture on the web site. total difference when you arrive

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Rooms

    Rooms-1

    Service

    Service-3

    Conveniently located to downtown Lahanai, shopping and whale watching.

    Reviewed by JTWojcik(St. Petersburg, Florida) on Feb 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful property; great restaurant and happy hour - lush pools and grounds. The "Aloha" spirit is evident at this resort. Great parking (especially the garage) and easy in/out privileges. A great choice for solos, couples, families.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Good for families

    Reviewed by Social-Time(Texas) on Feb 13, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We booked based on reviews and wish we had spent more and went to any of the nearby hotels. They have many more amenities and the outside area is by far better. Our first condo we had there was horrible...think a bad Motel 6. They did move us and the next was better. Still unless you need a full kitchen, try another.

    Warning: Unexpected fees await

    Reviewed by kthblmfld(Seattle, Washington) on Feb 12, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The experience at this hotel was mostly good. Unfortunately, we were greeted upon arrival with a questionable $30/day "amenity fee". This was in addition to the $10/day parking fee. I understand the parking fee as some guests bring cars and others don't, but the amenity fee is for a list of things ( ukelele class, etc. ) that guests might or might not use. It was a bait and switch to a first-time guest, and thus I am taking away 2 stars because I don't appreciate a hotel offering one rate online and then tacking on additional charges once a guest arrives.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-3

    20th Anniversary Vacation

    Reviewed by Breesbb(Arcadia, California) on Feb 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything was perfect. very friendly staff, great views, parking and amenities. We enjoyed lounging in the pool with the breathtaking view of the ocean and sunsets. bar drinks were top notch, very generous with the pours. looking forward to our next visit.