Aston Waikoloa Colony Villas

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 259 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Quiet and relaxing

    Reviewed by MargaretK576(Bassano, Canada) on Aug 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My daughter and stayed at the Colony Villas in August. This is not a hotel but indivudual condos. There is no restaurants or bars on the property but it is a great place to stay. We had a large, well appointed 2 story, 2 bedroom, 2 bath condo. The master bedroom is upstairs and well appointed with a walkin closet. The bed was comfortable. The downstairs had a well appointed kitchen with a dining and sitting area. The second bedroom had 2 single beds and a cot in it. We were situated very close to the family pool. It is peaceful. The resort is gated. The grounds are wonderful. The only challenge is that you have to drive if you want to eat out. My experience being in a large group on this resort, is to go to Costco and get your food and drinks. By the time you get done with the day, you are ready to slow down for the evening. This place does have BBQ in the pool area and you need a key to get into the pool/BBQ area and a key to get out. All in all, I would recommend this resort to couplees with children or to anyone looking for peace and quiet.

    Quiet community and great location, some maintenance issues

    Reviewed by joysclind(Wrightwood, California) on Aug 07, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    My family stayed here for a week booked through AAA. Nice place but had some issues Pros - great location convenient access via rental car to area. Staff pleasant upon check in and phone calls were answered promptly. We had booked a one bedroom with sofa bed and since the condo didn’t have a sofa bed were given a second bedroom with two twins that worked great for my kids. My kids loved the pool. And hot tub. A lot ! ????? Very close to our unit. Coffee and tea was provided daily with phone call requests as advertised. Cons - ANTS ?? in the upstairs bathroom. Called staff the next morning nothing was done that I am aware of as there were still ants the next night. Since our family was staying the following night at volcanos national park overnight I asked for the bugs to be treated. So came back on day 4 to an upstairs that smells of insecticide but not more ants. Cont open a window to ventilate due to heat outside and no upstairs fans. Turns out on day 6 the ants reappeared in the downstairs bathroom. ?? Downstairs bathroom toilet occasionally runs - probably some slow leak internal (?) we saw nothing leaking external. Annoying but can deal with it. Upstairs bed hard as a rock. No mattress topper. Worst bed ever. Kids beds were fine. This condo only has AC that you cannot set below 74 and one fan in the main area so the bedrooms get very stuffy at night. I hope for future travelers they install ceiling fans or something in the bedrooms since you really can’t open the windows due to humidity and heat outside. No view to speak of just looking at other condos. No golf course view. We were in 1901 Parking sucks. Most spots are reserved and there was not a designated spot for our unit so we had to frequently park further away. No shuttle and most things are over a mile away or more so have to drive or taxi. Additional notes not good or bad just FYI - pool and bath towels and bedding were provided as was the daily coffee and newspaper on request. Plenty of dishes and and full kitchen. But no spices, condiments, etc. no day passes to the Hilton or other pools as other reviews had mentioned. No beach toys as other reviewers encountered. Not sure if we would return here. Kinda on the fence for us on that one

    Almost perfect... but not so clean

    Reviewed by filalex17(London, United Kingdom) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We really liked staying in this place for so many reasons : - great location: close to the beach, shopping centre, food court... & don’t miss the sunset at the lava lava beach club ! - nice, quiet (when we were there) and clean pools - spacious villa - excellent customer service : we had an issue with the AC in our first villa. I called the office, 20 minutes later an engineer was here. Unfortunately he wasn’t able to fix it, 15 minutes later the office called me back offering to relocate us in a bigger villa and they offer us a discount However small things made I don’t go with 5 stars: - cleaning : I am not the only complaining when I read the comments. The cleaning is really imperfect and must be improved : dirty towels, dirty floors (hairs, dust...). - equipment : understanding we are in a villa we can’t except to have everything but small thing like sponge, kitchen towel, salt & peppers... would be appreciated. - don’t forget it’s not a villa dedicated to be rent, this is someone’s house so you can have some pictures of them in the bedside table... quite strange sometimes... Hopefully they will improve these points, if they do this place would be a real nice place to stay !

    Beautiful

    Reviewed by Chautauquan(charlotte) on Jun 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was a great area to visit. Our condo had a pool pass to the Hilton complete with a lagoon for snorkeling. The condo was well equipped and spacious. We frequent Hilton Head and it reminded us of a newer pacific version of HHI.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great looking place but poorly maintained and furnished

    Reviewed by relouie(Tehachapi, California) on May 08, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We just got back from a week in Waikoloa and wished the unit was better. We booked our trip through Costco, hoping it would be a well maintained unit. We stayed in a 3 bedroom, Unit 605, and figured renting the larger one would mean it was a nicer one as well. I even called the office at Aston a couple times before we got there, to make sure we would have a cleaner unit, with one of my grand kids beginning to crawl. We checked in later in the day and within an hour of my granddaughter crawling on the living room carpet, her knees and feet were black from the dirty carpet. Based on many other reviews, we thought that beach gear, chairs and other items would be available for our use, but there was nothing in the unit like that. We went to sweep the tile floors and there was no broom. We decided to use the vacuum that was in a closet but the tank had been removed, so we couldn't use that either. There are also no dish towels or sponges, so make sure you bring your own.The garage, several kitchen cabinets and some of the closets were locked so we had to access to those. It appears the owners and property management company take very little care of this unit and Costco will be made aware of this. I hate writing bad reviews but I also want to protect others in the future. As far as the complex goes, it is very clean and the pools are well maintained. We did have to pay a cleaning fee, which is pretty ironic.

    Individual ratings:

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-1