The Westin Hapuna Beach Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4238 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful property excellent stay!

    Reviewed by boymomdfw(Dallas, TX) on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is definitely more updated and newer than the Mauna Kea next door. We enjoyed the pool and the beach so much! We also enjoyed the pool restaurant, Naupaka Beach Grill, which was reasonably priced and tasty. Everyone was friendly and helpful.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Great Resort on the Big Island

    Reviewed by douglasnj(Cheshire, Connecticut) on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent 6 days at the Westin Hapuna Beach and was very pleased that we chose to stay at this resort. We had read that construction was an issue and we were worried. But in the end we didn’t hear it very often and we were staying in the south wing very close to it. The staff at the resort were all great. Assistant Manager Jenna had emailed us ahead of our visit and told us about the construction and asked if we had any special request. I just mentioned that we would be celebrating our anniversary and asked where we should dine. She had great recommendations and even had champagne and chocolates delivered to our room after we arrived. This resort has everything you need for a great relaxing vacation. The pool and beach are fantastic and have great views from all locations. The restaurant Meridia is top notch. We absolutely loved dining here and our server Elizabeth was fantastic. A great vacation and wonderful experience. Thank you to the entire staff.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Review of wheelchair accessible room

    Reviewed by RollinRob(San Diego, California) on Mar 08, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I am a paraplegic and use a wheelchair. This is a review for the wheelchair accessible room at The Westin Hapuna Beach. I had a 2 queen bed room with partial ocean view. The room was large and the balcony was accessible with a lounger you could transfer to fro your chair. The bathroom had a roll in shower with pull down bench and hand held shower head. All the controls were easy to use from the bench. The toilet had grab bars and was at a good height. The only wheelchair accessible complaint would be the trip down to the pool and beach. The hotel sits on slight hill and to access the beach and pool it’s a crazy long ramp that took me about 20 mins to use myself without any help. Overall it’s ptetty wheelchair friendly.

    Fabulous property!

    Reviewed by Perry C() on Mar 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent the last two days of a five week Hawaiian vacation at this beautiful hotel and it was a great way to end our trip. As a Titanium member with Marriott, I used my Suite nights and we had a lovely suite on the 9th floor with spectacular views. Although we were aware of the construction on the property, it never bothered us at all. The hotel is a bit remote, but it offers a shuttle service to the Mauna Kea hotel, so you can experience the restaurants there. The hotel provides lounges and beach umbrellas as part of the resort fee and we spent one entire day relaxing and listening to the waves. The entire staff at this hotel was so welcoming, they really embodied the Aloha Spirit. I really want to recognize Gena, at the front desk, for going the extra mile for us ...she is a gem!

    Beautiful hotel with breathtaking views

    Reviewed by Farnazbenjamin(Lincoln, California) on Feb 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed in this hotel for five nights. It is a gorgeous hotel. We stayed at the north section of the hotel. I was well aware of the construction noise before staying at this property...it really didn't bother us...we were gone most of the day anyway...the breakfast was great! Everyone was friendly. I would definitely go back.