Occidental Papagayo

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 5361 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Simply excellent!

    Reviewed by T8471UValejandroa() on Nov 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My girlfriend and I stayed for 7 nights, and overall this was the best all-inclusive experience we’ve had so far in our country! The staff was extremely friendly and thoughtful; we encountered an issue with the restaurant reservations and they immediately looked for a solution. Many thanks to Enrique; he made sure we had everything we needed and was very friendly and understanding. Also special thanks to Carlos, Rubén, the cleaning ladies, the waiters from The Italian, and the security guard from the beach. They were all really friendly and we felt that they truly care about their customers! The food was one of the best parts of our trips, I highly recommend the risotto from the italian restaurant... honestly one of the best I’ve ever tasted!

    Paradise in Northwest Costa Rica

    Reviewed by kathleen393(New York City, New York) on Nov 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just returned from twelve days at OP; in the middle of the Coronavirus outbreak they did an amazing job keeping everything clean and the guests feeling safe. The resort is beautiful and the staff very friendly and helpful; that it is all inclusive makes being there easy! Food is good and varied. The shuttle is always available but we preferred walking; be prepared for challenging exercise as the resort is on a hill. Renting a car at the airport makes a lot of sense, as there is so much to do and see in the area. We would recommend this all adult resort.

    Best attention

    Reviewed by 916kattyab() on Nov 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wonderful place The feel of the resort is very peaceful and natural. The food was excelent, something for everyone. Congrats to the animation team. Shirla was an awesome host, very helpful and lots of good information. Everything is perfect! Highly recommend!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Excellent service

    Reviewed by dorisb255() on Nov 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We did kayak (It's inclined by the hotel) with Ruben (animation team), he is a very nice and friendly person, and helped us doring the tour. The hotel is very carefully with the covid regulation. This is a very good option if you need to escape of all the covid mess.

    Love it

    Reviewed by W5248HZjosephc(Cartago, Costa Rica) on Oct 31, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The reception's bar was awesome, really cosy furniture and great beverages. The rooms were cosy too and full equippedñ, but the snacks restaurant must allow to enter with wet clothes or at least someone should bring you food to the pool. I understand this Covid situation however it is really annoying to wait to be dry in order to get into the snacks. This hotel has an internal bus with a good service. I love been here except for the snacks.