The ISO

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 60 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-3.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    A bit overpriced

    Reviewed by Brian M(Montrose, United Kingdom) on May 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had mixed feelings about the ISO. On the plus side the location is beautiful and the room was comfortable, clean and quiet. The use of bicycles are available and you get free drinkinking water bottles which can be filled up reception.On the negative side there is no air conditioning. They have a ceiling fan, which cannot be adjusted and fly screens on the door and windows ( which get blocked when you close the windows). They advertise a continental breakfast which is the poorest that I have ever had in a hotel. On the first day they at least had cereal and yogurt but even that was missing on the second day.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-4

    Cute hotel at a good price

    Reviewed by Claire M() on May 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The ISO is adorable. It's clearly recently been renovated and feels fresh and inviting. We found a really good deal and it was definitely much more affordable than most of what you can find on Kauai. The facilities were clean and the staff were friendly. We liked the relaxed feel and that it was right by the water but in a convenient location to get around the rest of the island. There's no AC but the rooms have nice ceiling fans and the screen doors allow for plenty of circulation.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Brian is an amazing ambassador of the Hawaiian culture!

    Reviewed by drewfallis() on May 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Brian was the most welcoming and accommodating hotel manager we've ever encountered!! He shifted us to a better room AND personally purchased local Hawaiian staple food for us to try! He was our personal ambassador of Hawaiian culture and traditions!! Because of Brian, we discovered we love Kulolo (made from taro root) and Pork Lau Lau (pork cooked in taro leaf). Brian made our visit to Kauai even more special. We stayed at the ISO because of it's central location; it allowed us to travel to both the North shore and West shore easily. We explored the whole island during our visit and the ISO was the perfect hotel for doing this. Also, the ocean view from our room was excellent!

    Fall asleep to the sounds of the ocean in your newly renovated room

    Reviewed by Paul P() on May 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed here for four nights and loved the hotel and grounds. It is situated right on the shoreline and the expansive, clean lawn that extends from the hotel rooms to the edge of the ocean is an excellent place to just walk, relax and drink coffee to the sounds of the waves (I especially made sure to be out there at sunrise). Ample chairs and beach loungers are available, as well as plenty of space to simply be out there relaxing and enjoying the sounds of the ocean. The pool is the perfect size and just looks cool! It has been totally remodeled and looks brand new. It was never overcrowded. The rooms are recently remodeled in a very nice contemporary style and provide sliding screened doors that open to a private lanai. Our room was on the ground floor, enabling us to walk right out onto the lawn and enjoy the beautiful property. The service was top notch and my request for a ground floor room in a specified building was met. Check in was welcoming and smooth and daily room service did a great job every day. Staff were polite and responsive to all of our needs. Breakfast was beyond adequate for saving money until the next meal. Cereals, oatmeal, some fruit, bread toast and jam, as well as coffee were all provided. In my experience there was enough room to find seating for our party of three in the breakfast room every morning. Coffee is also provided for in-room. The vibe of this hotel, and its clientele was very good. It seems to attract some really wonderful people and I just 'enjoyed' being there! My wife really liked doing yoga every morning at 6:30am, right on the ocean. The location WITHIN Kapaa is great! You can walk to Foodland (a great grocery store which also has some prepared foods), the Coffee Bean, a Mexican restaurant, and more... in less than 5 minutes! I simply love the location of this hotel. If I had been staying on Kauai for longer I would have happily just stayed here. This hotel offers exceptional value and I highly recommend it.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Great views and location...

    Reviewed by James H() on May 01, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was pleasently awakened Easter morning to music from an Easter morning service and accompanied a spectacular sunrise.I walked from my first floor room to the lawn where the service was held...very nice... room was nice and clean thanks to courtious staff!!! complimentary continental breakfast,bicyles and purified water were defenatly a plus...had drinks and a great dinner on the lanai of the resturant and even saw a couple of whales...(cool) location is centrally located for dayfrips or shopping...we loved this place and will definetly come back!!!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX