Grand Velas Los Cabos

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 770 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Trip of a lifetime

    Reviewed by 783derickm() on Aug 06, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Was greatest service and food we’ve ever experienced. The entire team of people Jorge, Alonzo, Alan, and Diane, made it the trip of a life time. Our children can’t wait to go back and we are already planing to booking next trip in October. Pools were pristene and the attention to detail unmatched. The entire staff was very COVID sensitive and felt safer there on property then in home in United States.

    Pandemic Vacation

    Reviewed by TravelplannerOhio(Sharon Center, Ohio) on Aug 02, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My wife & I are big fans of Cabo San Lucas and researched what the resorts in Cabo were doing to ensure they were doing everything possible to make you feel safe. We chose Grand Velas and were so impressed with everything they were doing on their property. We had also watched this resort being built for a few years and thought it was so beautiful from the beach that we had to stay here. It is more beautiful once you are a guest and see it up close. The grounds are filled with the most beautiful gardens, the restaurants spare no cost in design and the rooms are dramatic. We had some issue while we stayed for our week, but management did everything possible to resolve each issue and did so quickly. Our Governor’s suite was large and well planned. We spent a great deal of time in the evenings on the expansive patio and had room service every day in front of the open sliding doors to start each day. The serenity pool (adults only) was incredible. You were left alone to enjoy the pool and the beach and when you needed something the Pool Concierge Hugo or one of the attendants was there instantly. The bartender during the day was a true mixologist. Alan and Omar from Velas 10 always were welcoming and went out of their way to make sure your meal was what you expected or if they saw you outside the restaurants, inquired how you were doing. The best restaurants we Piaf & Luca - the team of Jorge & Ulises were the best. Our Room Concierge’s, Lucia & Carlos worked very hard to make our stay better every day. Lastly, a big thanks to Gerardo Vela & his right hand Jocelyn. Gerardo is a true host to all guests who visit and Jocelyn is their at all times to ensure your comfort, safety, and enjoyment. We plan on going back in April or May next year and can’t wait. Thank you everything you did to make our stay during this Pandemic to ease any concerns we would have had and to make our stay as enjoyable as possible.

    Amazing property and excellent service!

    Reviewed by CAKR44(Newport Beach, California) on Jul 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been to many resorts in Cabo and this is, hands down, our favorite. The property is beautiful, the service is excellent, and you get top shelf food and drinks, unlike at some AI resorts. We've been here twice now, and are already planning another trip back. We felt safer here than in California during the COVID-19 pandemic! Every staff member wore a mask the entire time, maintained social distance in every way possible and took extra steps, like taking guests' temperatures, providing hand sanitizer everywhere and asking guests to step on lysol pads prior to entering the hotel and every restaurant. We can't say enough good things about Grand Velas!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Magnificent resort!

    Reviewed by Jen P(Louisville, Kentucky) on Jul 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Grand Velas is the most breathtaking resort. Its not just about Cabo, which we love. It is the ambiance, genuinely family like people, and world class service. Every detail is important and attended to from our arrival to private departure. Our concierge even checked on us as we arrived home. The covid safety measures could be benchmarked for excellence. We absolutely felt every precaution is made. We can't wait to plan our return! Absolutely outstanding!

    Excellent, worth the price!

    Reviewed by vanac1990(Culiacan, Mexico) on Jul 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent staff very polite and respectful. Food was awesome everything was very tasty. Will definitely stay in another Velas resort again. Room te very nice and clean. The Suite with the outside pool is a must!