Royal Decameron Los Cabos reviews
2431 TripAdvisor reviews
Great stay at Royal Decameron Los Cabos
Paul N (Victoria, Canada) on Mar 22, 2024
This vacation was a great experience and we will be coming back next year. Pros: 1. Great price point and location for what you are receiving. 2. Much quieter than larger hotels, very little chair tagging and no lineups anywhere. But, our stay was between spring break groups who I was told by other guests made their vacation unbearable as their drunken, rude behaviour went unchecked by hotel staff. Be careful when you go! 3. The staff are constantly cleaning and made sure you had what ever you needed. 4. The Luna restaurant's menu and pool/beach side location are amazing for lunch and dinners. We only ate at the buffet for breakfast. Reservations are easy on the hotel app. If we stayed 2 weeks it would be nice if the menu rotated, but on the plus side we had the vegetarian pasta 4 times and each time it was made differently. 5. Rooms are dated with a bit of deferred maintenance but clean. Bathrooms are small but very usable. The wooden deck chairs for the rooms are the nicest I have ever seen. 6. The adult pool area is very nice with a great view. It was also the most popular area and routinely went over its 28 person limit making it more of a back yard frat party. Cons: Other than points 1 and 3, all these items are easy to fix if Managements decided to fix them. 1. If you have any mobility issues or a hard time with stairs, this hotel is NOT for you. 2. There are no pool area chairs if you have issues laying down on lounge chairs. 3. If you go to be early or are a light sleeper, bring a white noise machine as this hotel is not soundproof, made worse by its small size. Noise travels up, down and sideways. All the night time shows and karaoke sound like they are in your room. 4. The staff remedy any issue you bring to them, but the point is that you have to constantly bring issues to them such as can you find me white wine, why isn't my room cleaned, why didn't I get my extra pillows, why don't you have fries or pizza today, why don't I have hand towels etc. 5. If you are going to charge for in room coffee supplies, make sure the coffee you can take back to your room is regularly restocked with cups, coffee, cream, etc. 6. The hotel needs to invest in basic things like buffet heat lamps, more pillows, towels, beach towels, drink cups, toiletries, etc. The buffet food was warm at best. You get 3 different types of cups with the same drink at Luna. They are constantly looking for plastic pool cups, and scarily sort of rewashing them to pour you drink at the pool. The bars routinely run out of white and red wine and yes even tequila. We only had moisturizer in the room once. The lobby bar opened late every day as the poor bartender was frantically looking for supplies to open. 7. The smoking/vaping ban in Mexico does not exist as people routinely smoke on their decks and vape in the lobby. Also, don't bother with long pants for dinner at Luna, no one seems to care. 8. There is no poolside or beach drink service. This would be a nice addition. 9. The mini bar fridge is empty, never seen that before. 10. Finally, as with all Mexican hotels, I will never understand why the staff blasts latino techno pop, heavy metal music, etc. to a group of 50+ couples who are all asking for Neil Diamond, Abba, Nickelback, Garth Brooks, Jimmy Buffett, Kansas etc.
4/5
Lesly Z on Mar 21, 2024
Great staff, amenities and service! It’s on the quieter side of Cabos which is great for someone looking into a relaxing vacation rather than partying. The hotel has 5 bars and 2 restaurants. Food at the buffet style restaurant can be better but overall was pretty good. The second restaurant called Luna has an amazing dinner menu! The hotel can use a bit of updates but overall a great experience! A HUGE shoutout to all the amazing staff memebers. They are AMAZING! My partner and I felt welcomed at all times.
Great staff, food, and drinks
Joseph M on Mar 21, 2024
The food was always excellent and the drinks were incredibly well done especially considering they were part of an all inclusive package. By far the best part of the resort is the staff who were always kind, helpful, and went the extra mile. Highly recommended!
Super loud from 9-10pm. Food is ok. Beach not swimmable
Laura Jane W on Mar 21, 2024
First of all the reviews that say this resort is quiet are wrong. Loud music around the pool all day long that you can hear from the beach. 9-10 they blast music in the centre of the hotel and there is no way to sleep. And yes. Some of us like to sleep at 9 especially with time change and a long day. I get they want to have entertainment but the music is always blasted. The buffet is ok. Lots of people say it’s terrible. I am finding healthy things to eat every day. You cannot swim in the beach because of the waves and under toe. You can get a taxi or Uber to swimmable beaches. The cappuccino is not very good. Cubas is way better. The fruit juices are delicious. The service is so friendly. Across the street you can walk to a kind of mall and there’s an everything store. The wind was really fresh on the beach and I wish I brought more long sleeves and a bit warmer clothes. Even though it’s said 28 every day it’s very cool morning and evenings and sometimes in the day with the wind. The sun is crazy strong even in March so I should have brought more long sleeves. The beds at the beach are great. Bring a big beach blanket to cover it up. Shower is good. Water pressure is good. Beds are good. Pillows are high for my liking. I don’t know if a quiet resort really exists. I wish the music could be at a reasonable volume so people can enjoy the music but those of us not interested can have it in the background rather than right in your face. Even with the patio door shut. (And the performers are just ok if you ask me.) Also. Don’t rent a car online. We rented a car for the week for $150 and when we got here to pick it up they wanted isd280$ non refundable some kind of extra insurance and $3500usd deposit another insurance. We ended up finding an Uber. I would say get to the airport and find a nice person. There are dozens of them outside trying to get your business. Ask the nice one if they have a friend that does Uber. Then walk 5 minutes not even out of the airport parking lot (it’s small) to catch the Uber because they have to pay to enter the airport parking lot. We paid 500pesos for a 25 minute ride to the hotel. Restaurants are not cheap. It’s really safe here. I wanted to do some shopping but there isn’t much quality around. I wanted to buy my nieces a poncho but all they sell are hats, bracelets and tatoos. It’s a small hotel. The one next door has way more beach games. We have no beach games. But we do have the beach beds and you don’t need to reserve them. I hope this review helps you make this very big and expensive decision. Music stops at 10. I don’t know how people with kids do it…
Picked the wrong time to visit
yyz122 (Toronto, Canada) on Mar 18, 2024
It could be quite a nice hotel. The staff were mostly very good but had their hands full with drunken Spring Breakers. People vomiting and yelling all day at the pool....loud and rude at the restaurant , it was horrendous . Not a place for families at this time....I guess we picked the wrong time to go.