Las Flores Beach Resort

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 331 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great day spot while cruising

    Reviewed by Robert H(Goodyear, Arizona) on Jul 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We found this hotel/beach location while reading about beaches to visit while your cruise ship is in port. We took a cab to this hotel and we weren't disappointed. The use of the the beach was free, Beach chairs, tables and umbrellas was $40 plus whatever we spent on food and drinks. The hotel lets you use their restrooms, showers, etc. We spend about twenty bucks on beers and soft drinks, no food, but our waiter Darien was still very attentive and helpful. There were 15 of us (7 kids) and everyone had a great time, arrived back at the cruise ship exhausted and ready for dinner. We would return to this location anytime. Highly recommended.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-4

    Wrong room

    Reviewed by Julie M() on May 23, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I have stayed at this hotel many times since 1989 , I even bought a timeshare in 2006. This time I paid extra to get a suite also . Jaimee said nothing was ready after an hour I asked again. He said they were cleaning the room , two more hours later at 5:30 pm I went up and he said he could give me a room in the third floor and it was done. He was laughing each time I went up to the desk . I got to my room and the bell boy who has been there for years said he hoped I would be ok. To cut it short it was directly over the band in the bar and the extremely loud music went til 2:00. The next morning I went down to the desk and the young lady was there not Jaimee and I told her about it and she saw I had paid for a suite and she put me in a brand new updated suite that hadn’t even been used yet . She was an angel. Jaimee and I had had problems the year before with the room he gave me so I can only assume he was giving me a hard time. The hotel was not even half ful so the constant checking for rooms that he did was a joke . But i had the most wonderful suite and time for a month . It’s all in who you get at the front desk.

    Poor service

    Reviewed by eno_q(Treviso, Italy) on Apr 24, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Nice place to pass the day in the beach, food , nice pool! But in the end the server charged 250 extra pesos in the bill. When we asked the bill took 15 to bring it, after he already charged the CC, and there where 250 pesos discrepancy over. He apologized but was evident the way they treat the customers! Be careful watching your bill!!

    Las Flores Hotel

    Reviewed by sparrow2027(Minnesota) on Apr 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What can I say, I keep coming back to this Hotel to stay in Mazatlan. It could be because of location, beach front, great people that work there or All of the above. Great hotel with a great location!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    In the heart of the golden zone

    Reviewed by Kathy S(Saskatoon) on Apr 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My husband and I booked last minute to Mazatlan for the first time. We upgraded to an ocean view suite. Our room was on the 5thfloor and well situated in the golden zone. There were nice shops and restaurants close by and just a short pulmonia ride to Mazatlan Centro and the malecon. We had a fridge, stove, toaster, microwave and dishes, as well as a dining room table, and a nice balcony. There was no safe, but we were able to use a complimentary safety deposit box at the front desk. There was also towel service. We had complimentary breakfast, which was good. One day we decided to order breakfast off the menu, which was not complimentary. I ordered shrimp crepes and my husband ordered the lobster omelette. His omelette was good, but my crepes were more like shrimp wrapped in pancakes. The shrimp were good. The staff were pleasant and helpful. The beach was somewhat protected from deer island so the waves weren’t too bad. We took a little boat to deer island for $200. Pesos each return. There were no waves there, but a big drop off, versus a gradual beach. It was still nice not to fight the waves. We were able to rent kayaks, a palapa and some chairs. Overall it was a very nice vacation and we’d definitely return to las Flores.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4