TripAdvisor Traveler Rating

Iberostar Grand exceeded our expectations in every way possible. Romell's dedication to ensuring our comfort and enjoyment during the extremely late/early was remarkable. His willingness to engage and entertain meaningful conversations at 2AM in the morning is still mind boggling however it made our experience truly special and also our group of friends.

We just had the perfect vacation. I cannot say enough about our stay. Our Butlers, Andrea and Alain went above and beyond. They exceeded our expectations!! The entertainment staff is top notch. Lisa really knows how to keep the party going. She is so funny and talented. Bubbles is the best! What a memory she gave us all nicknames, which were very funny. Love Her!! Lady D and Judy were also excellent at their jobs. Always smiling and kind! I would like to send a special shout out to the bartender, Corey Todd! He went out of his way to make us drinks! They were delicious!! Housekeeping was outstanding. The room was always clean and tidy. Thank you to Chantel!! Grand Rose Hall is a wonderful Iberostar Property! We will be coming back!!!

This hotel was amazing the staff was exceptional and my Butler Omar was hands down the best. He had everything I needed before I even knew I did. My room was clean and stocked with any and everything I wanted

We had Andre and Alain as our butler they were really great,really attentive and professional at their job. We will be back next.

This was our third trip to the Iberostar Grand Rose Hall and it did not disappoint! Our Butlers Andre and Alaina were amazing and super attentive. We were greeted by Andres smiling face each morning and Alain’s at the end of the day. Any request we had was met and then some. All of the staff were over the top pleasant and made the whole trip amazing. We had a group of 6 couples and everyone enjoyed themselves thoroughly. I highly recommend.