Universal's Loews Portofino Bay Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6144 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Wonderful spring break stay

    Reviewed by Jessica K() on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our family stayed at Portofino bay resort, the week before Easter 2019 for 5 nights. We had a fabulous time!. The hotel was clean, staff was excellent and the beach pool with the water slide was a favorite. Just note, it gets crowded around 2pm and there was a time when we couldn't find any available chairs. I'm sure there were some but people tend to just leave their towels on the chairs and it's not known if they are available or not. It'd be nice if there were a time limit that towels can be on the chairs (with no person in them) before the staff removes This was our first time staying on property and looking forward to our next trip to Universal.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3

    Gorgeous hotel, excellent service

    Reviewed by linkin70(Toronto, Canada) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the PBH for 6 nights during March Break 2019 and had a wonderful time in our West Wing bay view room. Our very high praises go to Nalinie our “fairy” from housekeeping and Christina who was ever so patient, professional, and friendly with us at check-out while she helped us split a bunch of expenses between two credit cards. We had a delicious and unforgettably amazing dinner at Bice on the terrace while opera singers were performing across the way on the lobby balcony. The weather was mild (for Orlando standards, in the 80s F) so we often walked to the parks instead of waiting for the boat. Amazing beach pool, the best on site at UO. Large rooms and huge bathrooms with double vanity. Can’t wait to return, we’ve been to UO many times, this was our 3rd time staying at PBH.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Love Portofino!

    Reviewed by 373beverlyc(Chagrin Falls, United States) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have stayed at Portofino on several occasions and have always enjoyed our stay. The rooms are clean...the employees are courteous and efficient...the restaurants are great! We will be back...love BICE!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Quality

    Reviewed by livingos(Coastal South Carolina, South Carolina) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Price reflects quality. Water taxi quick service to front of park. Great family pool. Unique entertainment. Beautiful resort. Multiple food options. Staff pleasant and helpful. Make sure to take the time to sit in the courtyard and enjoy the ambiance of the resort. Worth the price to have the unlimited express pass.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great

    Reviewed by Coastal61899637058(Lacey, Washington) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Good views, good service, wonderful experience. Restaurants are all close enough to the hotel that you were never in any sort of rush, though I wish there was a bit more variety - but I understand the Italian/American focus of menu

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-3

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