Disney's Old Key West Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3015 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great hotel 4 nights with a teen

    Reviewed by Berniedeer(Clarksburg, New Jersey) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I truly loved this hotel. We had a 1 bedroom suite with was very clean and spacious. The staff was very friendly and helpful (they truly mean it when they say ‘welcome home’). We had our own car which was really helpful; even with high attendance numbers we were in and out of the parks without issue. This is a great resort if you are looking for a relaxing/spacious atmosphere and not into ‘the magic’ 24/7. Note: there aren’t many food options on sight. Didn’t bother us but could bother some. Oh...and there really are otters!!!!

    It's a Disney resort! Even a hurricane doesn't impact your stay

    Reviewed by rwaldrop13(Raleigh, North Carolina) on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed the week of Labor Day - Yes, Hurricane Dorian grazed us, but Disney rose to the challenge as expected. The parks closed early on Tuesday that week, so the resort staff swung into high gear to ensure our satisfaction as well as our safety, including a character meet/greet with the Big M, Donald, Chip and Dale... We really enjoyed the pool as well. The resort bar has an amazing specialty drink, the Turtle Crawl, and the overall feel of the resort is "home away from home". We stayed in a studio room, which was ample space for our family of 4. The resort is quiet and well laid out, and even on our balcony which faced the driveway/entrance we didn't really hear road noises. The staff is experienced at ensuring the guests feel welcomed and appreciated.

    Nice accommodations but difficult transportation.

    Reviewed by Cecelia H(Salisbury, North Carolina) on Nov 03, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great if you have a large family, but not easily accessible. Resort is very large and. buses make multiple stops within resort. One trip took up to 1 1/2 hours from Magic Kingdom to our condo. Accommodations were very nice for a family, but lack of elevators was also an issue.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Amazing

    Reviewed by Laura M(Hanover) on Nov 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I booked this resort to stay in a nicer resort this time. I was going by myself. Ended up my son, daughter in law and granddaughter came. We were booked in a studio. Somehow we got upgraded to a two bedroom villa. I couldn't have been more happy anywhere else. I loved this resort. The restaurant was so good and the pool was wonderful. My grand daughter loved the slide! Everyone on at this resort was nice and very accommodating. I will use the resort again for sure on my next trip!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Wonderful stay

    Reviewed by Rebecca K() on Nov 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything was wonderful! Room was large and had all amenities of home. Great pool area for kids. They loved the sand castle slide. Convenient to bus stops and easy check-in process. The store on site has basic essentials for food, cleaning, etc. in case you need them.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5