Sonesta ES Suites Orlando

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 2833 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great location

    Reviewed by Sflynn71() on Oct 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel was great, clean and such occimidating staff. I definitely will come back again and stay here. The pool area was great too. Thanks for a great stay. The managers GM Maureen and AGM Danny were very helpful. Orlando the maintenance manager was also very helpful and friendly.

    Sonesta ES Suites

    Reviewed by ToiK14(Fort Worth, Texas) on Sep 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is absolutely the best place to stay in Orlando. I am here for work and I was given a great rate. Everyone at the hotel is so helpful and nice. They know me by name and always ask if they can do anything for me. It is also in an excellent location. There is so much to do, see and eat all within walking distance. This is my first travel position and I feel like I have chosen the absolute best place to stay with the most awesome staff. I give 10 stars!!

    All fab!

    Reviewed by Matt N(Olton, United Kingdom) on Jul 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Couldn't quite believe our suite here, it was a sumptuous size, full of comfort and was more akin to a small apartment, than a hotel room, and with a kitchenette to boot! Such luxury ensured our stay, that started with a friendly and efficient check-in process, indeed the staff whilst low-key were both at all times, and enlivened by great swimming facilities, was very comfortable from start to finish. Our only minor quibble is, that whilst the breakfast was good, tasty and came in bountiful amounts, there wasn't a lot of variety in the foodstuffs offered, which meant after 7 breakfasts they all became a little samey and so-so. Being on International Drive it goes without saying it is centrally positioned, and there is a frequent bus service to the main features at Disney and Universal (and back again) morning, noon and n ight. All in all a fabulous place to stay!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Lovely stay

    Reviewed by Pat A(Basildon, England, United Kingdom) on Jul 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We arrived here 4 days before your lockdown began so can’t comment on breakfast, rooms we great nice and spacious. We stayed in 2 bed, staff were very friendly and helpful. The suites were situated right near lots of restaurants the icon wheel crazy golf, so was plenty to do in evening without having to drive.

    Comfortable and Clean for Long-Term Stay — Excellent Customer Service

    Reviewed by patientlytee(Baltimore, Maryland) on Jun 17, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I give this hotel 4-stars (really wish I could give 4.5). The customer service was excellent, even from the managers. I was a long-term resident of the hotel due to covid-19 restrictions that prevented me from going back to work. Although, the hotel had to adopt safety and cautious measures, they still made things possible (new sheets, towels, toiletries, etc.). They were at half the capacity of staff and still managed to be friendly, welcoming, patient, and attentive. The staff (front desk, housekeeping, etc.) always checked on me to see if I needed anything and didn’t make me feel weird whenever I kept extending my dates. I initially went to the hotel thinking I’d be there for 2-3wks only to find out that I’d have to keep extending my stay. The hotel gave me the impression of an apartment and was very comfortable. I was able to take online classes, host virtual meetings, cook breakfast/dinner, utilize the gym, and watch television in peace. I really wish I could give 5-stars but the other guests at the hotel really messed that up. I was there for almost two months and guests hosted parties with loud music at odd hours of the night, hung in the parking lot while drinking and playing music, and sat in the stairwells. Unfortunately, I had to call in complaints multiple times on the late night parties at least every other weekend. However, no matter which hotel you go to you’re taking a risk when it comes to the other hotel guests. Other than the guests, the hotel was more than what I expected for a long-term stay. If I’m ever in the same situation, I’ll definitely return to Sonesta for future accommodations. Thanks for making my experience a pleasant one!