Universal's Loews Sapphire Falls Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 5220 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Guest Nightmare

    Reviewed by Carl S() on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Business center" when the guest needs to copy or print or scan the starting rate $7.99 on up plus each page staff never advise guest business center own by 3rd party company this is not good for the property.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

    Birthday get away

    Reviewed by josepette82local(Melbourne, Florida) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We chose to stay on location because the price made it a value for us. Why pay a little bit less to stay off site if you can get the full universal experience for a tad more? The boat trip saves about .5 mile of walking and at the end of the day, boy does that help we went for my birthday and Christmas was just starting to be set up. We will be back.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Week long stay

    Reviewed by fkshel(Decatur, Alabama) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I had a business trip to the AVEVA Conference held at the hotel. I brought along my wife and added 2 nights so we could enjoy the parks. I spent most of my time in meetings while my wife enjoyed the pool. We were impressed with the beauty and how well kept the property and landscaping was. Be warned! All prices are very inflated to cover these services. There is no microwave in the rooms at the standard rate.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-1

    Unlucky 3rd visit

    Reviewed by MAlmanza() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Missing standard amenities in the King Suite's kitchenette area. For example no microwave, no utensils and was missing dining set in the kitchen area. Had to request microwave and they wanted to charge 15.00 / day..

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-3

    Great family place and great location from all parks.

    Reviewed by YoussefW133() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been at this resort few times. I appreciate the consistency in the atmosphere and service. I like also that it is very clean and the staff is very attentive. If you have kids, it is a great for them around the pool. And if not, you can still enjoy it. The food is there, not much. But I am a big eater so, a bit more would have been nice. Self parking is easily accessible and very convenient. I am not a big fan of valet services. But it is there if you need and they are very nice when we tried before.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4