Westgate Lakes Resort & Spa

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 6713 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Disney trip!!! Beautiful!

    Reviewed by 770naomih(Spring Lake, North Carolina) on Nov 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    With all of the negative posts, I’d like to say that We had a fantastic two bedroom villa with a pool and hot tub right outside of our room. We had a beautiful soaking tub and a jetted tub. We had a full kitchen completely stocked with everything and anything that we might need. We had a wonderful experience and we were not taken back by the sales pitch. We politely said no and that was the end. West gate understood that we are their guests. We will definitely return at a later date.

    Beware of promotions and sales tactics

    Reviewed by Dream824195() on Nov 18, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We received an email about a promotion Westgate was running and called and booked a package that included several nights stay with park tickets and with the understanding of having to endure the timeshare sales pitch. Two days prior to our reservation we were contacted and told we couldn't receive the park tickets but could still stay at the resort. The main reason we booked was for the tickets. Seems like a bait and switch since we talked to multiple people weeks prior without any issues and was looking forward to a nice getaway. Beware......

    Great location

    Reviewed by cathrinebradley519() on Nov 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a great location that is central to everything from groceries to the parks and restaurants. Staff are very helpful and always smiling. The pools bars and pizza are top class and also Walmart right next door with pharmacy etc.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Great!

    Reviewed by Sunseekergirl77(Moorhead, Minnesota) on Oct 31, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We spent a week here in December enjoying some R&R. The rooms are clean, spacious and comfortable. Enjoyed the pool, which seemed heated and the hot tub even though it was a little chilly out. We usually stay at Westgate Town center, but since the kids don't use the waterpark anyway, so WG Lake s is basically the same!

    The best thing we ever did was purchase this timeshare.

    Reviewed by nancysI9147VO(Palm Harbor, Florida) on Oct 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We purchased this time share in 2002. STILL LOVE IT. This time we stayed in the 2300 building and it was lovely. Two bedroom on the lake. Always clean and help is always friendly. Feel very safe with COVID around. They make it very known how they clean everything. Everyone wears masks and I see them still cleaning everywhere.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5