Holiday Inn Vacations Club Scottsdale Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 288 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great Value

    Reviewed by Anita W U(Georgetown, TX, United States) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our extended family had a terrific vacation. The location was ideal, the spacious two-bedroom units were clean and comfortable, and the staff members were especially helpful. We appreciated the option of having access to four different types of swimming pools that accommodated a range from young children to senior adults.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Don't Trust the Staff

    Reviewed by JANICE C(SACRAMENTO) on Jul 13, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    After their poorly-maintained tree fell and damaged our rental car parked in their parking lot, we were told they would take care of the damage. They took a report and pictures, yet after we returned home we were told they were not responsible and that I had signed some form to that effect. When I requested a copy of the form I never received it. My cousin, who had rented the car, paid her insurance company the $500.00 deductible to get it repaired, but was told by Holiday Inn Club Vacations that they were not responsible to reimburse her. HICV is responsible to maintain the trees on their property to they don't damage or harm their customers. The City of Scottsdale is not responsible and vacationing customers should not have to assume their financial responsibility. They should keep their word and reimburse my cousin her $500.00. Their dishonesty ruined what would have been a nice vacation for my cousin and me, and we are very unhappy.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-1

    Value

    Value-5

    Scottsdale Holiday Inn Resort

    Reviewed by NorthStar561727() on Jul 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great time stayed for a week. Rooms were big plenty of space for a family of 5, had a 2 bedroom. Activities sponsored by the hotel kept our kiddos entertained. 4 different pools located on the property made it convenient when main pool was over crowded. My boys want to go back next year

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Looking for Peace look no further

    Reviewed by Connector18818() on Jul 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My visit met all of my expectations and the location is perfect. Not far from the airport, close by to Phoenix. Just off the interstate and you are there. Lots of shopping opportunities and choices. Food was good and the resort was quiet and clean.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Disappointed

    Reviewed by Dianelle M() on Jul 01, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    There was a cockroach (attached herewith) in the bathroom! (literally jumped of my feet when I saw it). Reported it when we checked out in the front desk and what’s more upsetting was, they just shrugged it off, didn’t bother to care and said its just a normal occurrence. This was our first time here in this particular resort and we’ve been owners since 2015. We’re so disappointed about this!

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