Marival Distinct Luxury Residences

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 3464 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent service!

    Reviewed by lauraranger1(Littleton, Colorado) on Jan 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Carlos at front desk was outstanding, his service was above spectacular. Hernando and Victor at the Mozza Mare were fantastic with amazing service. Gustavo and all of the staff at Inso rooftop all did an amazing job and the sunsets up there were picturesque! Room felt luxurious and very large. Housekeeping staff wonderful. Overall, the food and presentation was beyond expectations. Only other comment is they need to pay as much attention to/have respect for women guests as they do the men.

    Great Trip!!

    Reviewed by 523aliciah(Okotoks, Canada) on Jan 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The rooms were great for families as it's a huge suite so the kids aren't just stuck in one tiny room. Also very nice to have a balcony with a beautiful ocean view and pool view. The service was amazing and all the staff went above beyond. I do want to give a special shout out to Lamberto as he was so amazing and made the trip that much more enjoyable.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Awesome

    Reviewed by Windwalker3() on Jan 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I would like to thank the Staff, they are awesome. From the reception when you pull up in the cab, to the day you leave. I would like to thank Felix Toribio for his outstanding attention to detail. Could not have asked for a more attentive Concierge than Felix at the pool. I would like to thank Carlos Pineda whom is the Beach Concierge and the Staff he works with, Victor and Ernesto ( hope that is spelled correctly) This is another outstanding group of the staff at the Marival. From the servers to the person that took care of our room (528) You are all an Outstanding group of people. Thank you, we will see you at the end of May. Be safe...

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Paradise during the pandemic

    Reviewed by kristineo839(Hinsdale, Illinois) on Jan 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were unsettled about traveling to an all-inclusive property during coronavirus, but quickly realized it was the best decision for our family. Many precautions were taken to ensure our health & safety. With the limited capacity, we received the most incredible service. Poolside we were greeted by Felix, the pool concierge. He ensured the lounge chairs were thoroughly sanitized, fresh towels were given, sunglasses cleaned & even provides refreshing cool “heaven-smelling” towels. He is like a mind-reading poolside genie providing everything you wished you had to make a day at the pool amazing. He did not work alone, though. Lamberto and Wentz were constantly checking in to see what beverage or menu items we would like. Carlos at MozzeMare along with his beach staff, notably Ernesto & Victor (we missed Paco this visit) make sure we were set with a cabana, ocean front beach chairs and anything we could have wished for. He even offered to decorate the cabana for a birthday! Above & beyond. Insu has an amazing rooftop view of the ocean, handcrafted beverages & delicious tapas style menu options. Ivan, Christian & the talented bartender made our nights spent there feel like we were at a 5 star restaurant. The passion fruit cocktail was amazing!! The concierge staff - Carlos, Raquel, Jennifer helped us with planning a perfect stat with restaurant reservations, entertainment options and even made sure we had a selection of pillow types for our beds. Reggie is the heart of the property and went out of his way to catch up with us and make sure we felt like old friends! He even presented us from a photo from our first meeting over 10 years ago. Brunello was the perfect place to take in our favorite football game during the playoffs. Jared made sure the TV was on the right channel and that we had a cool beer or hibiscus cocktail and peanuts to take in the game. We are already planning our next trip back to Marival Distinct. It is a beautiful property, but what sets it apart from all others is the incredible staff... AMAZING!

    Vacation

    Reviewed by MJohnston67() on Jan 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Reggie It’s always so wonderful to come down and stay at the Marival Distinct. You and your team make us feel like family every time we are there. The hotel, food, service and amenities are always wonderful. Some day soon we hope you can incorporate a golf partnership like we have had in the past. Thanks for making us feel like family. Mark