Villa del Mar Beach Resort & Spa

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 263 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    March Vacation

    Reviewed by alexaV5709WQ() on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved the beach and pool access. Food was great. Easy route to town and shopping centers. Amazing view of the beach and room service was excellent. Would greatly recommend this resort to any friend. Concierne Glenda recommended a great spot in the plaza caracol, very nice :)

    Vacation

    Reviewed by Q8968DVallisons() on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The resort is first rate, pools clean, apartments very well equipped, great kitchens. El Patron food is very good Mexican themed also a sushi bar and Italian restaurant. All staff are very helpful especially Glenda and Martin on the concierge desks. The resort is well situated and convieniant for all Puerto Vallarta has to offer.

    Fantastic trip

    Reviewed by Scenic814623() on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed for a month, had a fantastic time, highly recomended luis from concierge department is cute. Mago also helped us with the internet and we are going to come back. We have been coming for 20 years so thank you so much for everything.

    Not real good

    Reviewed by Shitservice(Kamloops, Canada) on Mar 19, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    They Charge $10.00 US per day for Wi fi no where did it indicate this. I complained at the front desk and the Man called the Manager on the phone after I asked to speak to Him. He would not come and talk to Me told the Man to tell Me that was the policy no exceptions. I have never had to pay for internet at any resort ever. Funny thing I found that was from My balcony I could hook up to free wifi from the MIO right beside the Del Mar. I ended up going to tercel and buying a Mexican sim card and a one month package that included unlimited calling and text messaging in Mexico USA and Canada with 4 gigs of data for 340 pesos about 24 cad I now own a Mexican phone # for ever next time I go back I just install the sim card and buy a package for 300 pesos 30 cad Now about the rooms at Vila Del Mar they put us in a nice corner suite but had to drag our luggage up 4 flights of stairs very tiring after a long day of travel. Got all settled in and went down 4 flights of steps for a very expensive and disappointing bite to eat at Wings Sports Bar poor food expensive drinks and poor service. Then walked back up 4 flights of steps to our room. Went to bed and My wife got up to go to the washroom in the night and had all kinds of little ants on here. Wow what a disappointment. Complained the next day and was told that they could move us but not until 4:00 in the afternoon no apology or any compensation just We can move You. We had a dinner date at 5 so 4 didi work for us when we got back at 9 PM we got to move to our new room which was nice and no bugs. In general just very poor service and very expensive for anything You buy on the resort. We will never stay at the Vila Del Mar or Palmar Again.

    Concierge

    Reviewed by rjthebiker2016(New Brunswick, Canada) on Mar 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been visiting this resort for the past 22 years and I want to take a moment to talk about the concierge at Villa Del Mar and the Villa del Palmar. I have high praise for all of the people that are working in the concierge’s department. They are always extremely helpful and very pleasant. I want to mention one that was at Villa Del Palmar a few years back by the name of Mago Morellos. She was always helpful and then she was placed at Flamingos for a few years. This year she is back at this resort and it is nice to have her back. Even though she is considered to be concierge for non member she remembered me from years past and has been helpful with reservations, etc. Welcome back Mago.