Villa Premiere Boutique Hotel

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 3344 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Nice romantic getaway

    Reviewed by khalid_phx(Phoenix, Arizona) on Oct 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very nice hotel within proximity of town. nice restaurants inside the hotel. pool and Jacuzzi are well maintained. Pool bar is a big plus and waiters are well behaved. We stayed in their honeymoon suite and we used the patio Jacuzzi every night. We stayed there for our 25th anniversary. We also used their flower service as well as romantic dinner out by the beach. Overall, it was a very pleasant experience.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Good COVID Policies - Some Concerns though

    Reviewed by ericiting_adventures(Denver, Colorado) on Oct 27, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    While the location Villa Premier in the heart of Puerto Vallarta is stunning, the COVID sanitization plus precaution practices on point, and the food incredible, there are several concerns I’d like to have future guests, as well as management, take into consideration. Forgive me as, this is from a seasoned traveler that works with hotels, so take this with a grain of salt but, also be aware that we tried to share these insights with management for over a week after our stay without a response or acknowledgment, which equally warranted this review. For guests that aren’t as nit-picky know that VP was very good, but has some room for improvements. For those that are business travelers or anticipate doing work remotely for anything more than a day, the WiFi is not consistent nor strong enough to be reliable poolside or at the cabanas on the beach. We had several issues with the network(s) and wish there were WiFi extensors to reliably do work poolside and not just in the business center or room. There were also some service-related issues that while not deal breakers, are worth noting. The food is wonderful but there are a few considerations that could be enhanced on the F&B side. Having a bowl of fresh fruit available vs having to wait 20-30 minutes for dished bananas or apples would be nice. The “smoothie” on the menu was more of an oatmeal than a drink, served in a bowl. Our friend that is Gluten Free ordered it assuming it was a smoothie as well and got flared up after only a few bites. While the hostess took our room number at the front it wasn’t translated to the server and we got asked sometimes multiple times for our room number. We also did end up making great friends poolside with another group (definitely an advantage) but there was a lot of trouble being able to split the tip across the multiple rooms that were present, though it was finally able to be done, it was tough to do so. Lastly, while they promote having a Smart TV we had to sign into our own Netflix account to watch anything we come to find out after having two IT technicians come to our room to assist us. Again, overall a solid location, great staff (loved Enrique and Javier), wonderful food, and presentation, but I would not pursue their pushy membership there due to some of these concerns and a lack of response from management. 

    Amazing boutique hotel

    Reviewed by tiff_tiff01(Huntington Beach, California) on Oct 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here for our honeymoon in one of the honeymoon suites! The jacuzzi on the balcony was to die for!! Highly recommend! The staff is so sweet here and go above and beyond to make your stay perfect! They know your names and are so friendly it is like you’re staying with friends! Since this is a small hotel, you really get to know the staff. Special thanks to Enrique, Cesar, Javier, Francisco, and the hostess at the restaurant (sorry we forgot her name). They made our stay extra memorable and special. We felt safe traveling here during covid with the safety precautions they had. It was a short walk to the downtown area which was fun to see. We did the all inclusive and the food was so much better than we had expected! Especially the dinners!! Plus 24 hour room service and drinks are included!! Due to covid there were multiple nights the same 1 restaurant was open for dinner (usually I think there’s 3) but you can order off the menu and they will make something else for you if you ask. Plus you can still go to the hotel next door with the all inclusive option so we didn’t mind and understood due to the pandemic. The customer truly comes first here! There were many people we talked to who had visited multiple times before. I think that’s such a good sign for any hotel! We are already looking for dates in 2021 when we can go visit again! It was such a perfect honeymoon during a crazy year. We will be back!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    my proposal

    Reviewed by khyellmartin() on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I will never forget this trip nothing is perfect in life but this was most beautiful trip and event and surprise it was so special and could not have been completed with out Concierge desk mariana and Liz and the young lady at host desk. Everyone did there part to make this a very special weekend need more than 10 stars ill tell you that. from check in to check out perfect wish i could have stayed 1 more day in all honesty.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great Review

    Reviewed by tangeldst() on Oct 22, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is a great venue for relaxation for adults. The staff is wonderful and it's located near downtown. It is a nice little haven. Vendors will approach you while you are on the beach so be prepared for it.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5