Grand Palladium Palace Resort, Spa and Casino

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 8110 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Very average hotel

    Reviewed by lynna874(Buffalo, New York) on Jun 10, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The resort itself was beautiful and so was the beach. But the food was not any good and gave all of us the runs. Service was good, the rooms were cleaned daily and did an awesome job. Beach was great.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-3

    Escaped a week of winter

    Reviewed by Mountianman1955(Clarion, Pennsylvania) on Jun 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We liked our first floor room with nice back deck. It was between the beech and resturants and you could walk most places or take the golf carts. The resort was a good place to relax, swim, have happy hour, dinner and a show. Everything was good - not great, but good. One of our friends got bite on the beach in the evening by bugs and her legs got red and itchy. All the food was good and I ate small portions of fresh food and fish. Took it easy on the free drinks. But many guests got smashed. Most of the guest spoke spanish and some Americans I meet were frustrated about this.

    Individual ratings:

    Location

    Location-3

    Service

    Service-4

    Best Vacation Ever!!!

    Reviewed by Felita F() on Jun 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everyone should get away time in this place. They will make you never want to leave. We are already planning our next vacation here. All we need is the time off from work. Everything you want and need on vacation, they got it. Can't wait to return!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Fabulous resort - high quality services

    Reviewed by dianee07() on Jun 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful infrastructures, gardens, equipment in rooms, excellent quality of services , highly qualified staff , professional animation team who keep you entertained throughout the day, including workouts, shows and fun games. Their positive attitude and happy vibes are contagious and make the stay unforgettable . The cherry on the cake of this piece of paradise . Special thanks to them, under the lead of super Pedro , Blue, Mata Coco, Chocolate, Greyman, Grace and Deyvid and in general the entertainment team of the entire Palladium resort . You rock and made our stay unforgettable.

    So so

    Reviewed by karla_s33(Selinsgrove, Pennsylvania) on Jun 05, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This is our personal evaluation on our stay at Palace Grand Palladium Rooms-Loft suite was good location. Close to beach and pool. Shower was poorly designed. Had to crawl in and out of jetted tub with a shower that had no water pressure. And the water would run out on the floor everytime we used it. Staff-Some were friendly but a lot would't acknowledge us or understand what we were asking. Service-Maid service was good except we always had to ask for wash clothes. Called for extra wash clothes they brought towels hours later. Beach-Beautiful but locals were constantly approaching us while trying to relax. Restaurants-All food was not great quality. And waiting for your table could take up to 1 hr. or more. Why not do reservations? Punta Cana Buffet was the best staff included. There is no reason when you set down you have to beg for water with your meals at the buffets. Japanese restaurant and bar were the best at the resort. You need to do reservations the day before. But it was worth it. Theater-Back to the 80's show was not good, lip syncing to music without moving their mouths. The best show was the Rock and Roll Show the band was excellent and dancers. Maps around resort-Needed updated some were faded and restaurants had different names listed. We have stayed at several inclusives. Pay a little more and stay somewhere that has better food, and trained staff. Will not return.

    Individual ratings:

    Location

    Location-4

    Service

    Service-2

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