TRS Turquesa Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 11388 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Very happy with our stay

    Reviewed by 354bobe() on Jan 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First of all our Butler service was top notch thank you Randel, TRS should be happy to have such a good employee as him.TRS is a top notch outfit with good ppl in place everyone was very nice and very accommodating

    Underwhelmed

    Reviewed by Terri N() on Jan 21, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This resort is just ok. I am not high maintenance by any means but I have been traveling to all-inclusive resorts for 20 years and I was disappointed this time. The ratings based on previous reviews had me very excited for the price but it did not live up to hype in my opinion. The rooms were just ok. We even had a swim up suite, which we never upgrade too and wanted to treat ourselves. The convenience of the swim up suite was awesome, I would do that again in a heartbeat. The rooms were average. The bed was super firm. The fixtures were old, rusted and deteriorating due to the humidity I would imagine. Room service was hours, but the quality was average. All and all the customer service was lacking as well. I feel that was the case due to the language barrier. Due to the difficulty communicating, the staff came across as being inflexible. We were also bummed out that you could not order food or snacks at the pools or the beach.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-2

    Value

    Value-3

    Just average

    Reviewed by Tour600193() on Jan 21, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    My husband and I went here for our honeymoon. We did not realize that it was 4 hotels in one area. Once we arrived we were not told about the resturants or places to eat so we basically had to figure it out on our own. Our biggest complaint was the food. Everything we ate was cold. The fish meals were very fishy tasting. The steak from the steakhouse was the cheapest piece of meat we could have ever ate and so oily I couldn't stand more than 2 bites of it. It all tasted like cafeteria food. The resort itself is nice, extremely huge (which we were not a fan of). Pool and beach are good and the bar service is great. Workers are friendly and usually helpful. Entertainment was sparse. The live music in the lobby was pretty pathetic and not impressive. We did go to Chic Caberet and that was good. Overall we would not come back to the resort unless it was on a super great deal.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3

    TRS Turquesa - Adults Only

    Reviewed by humps250() on Jan 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I would highly recommend TRS Turquesa to anyone traveling to the Dominican Republic. The hotel and beaches are beautiful. The service is top notch. Javier was extremely accommodating and went above and beyond to ensure our stay was excellent.

    Perfect hotel and place

    Reviewed by DmPl020() on Jan 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very impressive about this hotel and place, was like in paradise. I’m very satisfied!!! Just one thing about that guys who offering every day massage in SPA or Membership to the Company , oh they are so annoying, everyday day they like pushing you to buy - this was too much from them I think. Anyway I’m satisfied +++

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4