Barceló Maya Grand Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 12632 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Our 12 time at the Barcelo Hotel

    Reviewed by timgross2019(Lethbridge, Canada) on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Totally recommend! Beautiful rooms and the staff are Amazing! The beach front is very large and very well kept! I would like to mention 2 servers at the buffet, Julian Polido and Silvia Balam. Every morning we ate on the outside deck they gave us exceptional service!.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Would definitely recommend

    Reviewed by Monica P() on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Absolutely amazing trip! So many activities to pick from during the day, amazing food, excellent shows each night. Staff was incredible! So accommodating and attentive! Not to mention Beautiful beach! Would definitely recommend for a couple looking to relax with each other and do some fun activities along the way!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Best service!!

    Reviewed by Anna S() on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Guillermo Hernandez is the best !! He helped us with so much at dinner and was the most fun! Would come back just for him! I can’t wait to see him tomorrow and the rest of our trip. Ask for him and he needs a raise.

    Very good

    Reviewed by Fotonix(Brooklyn, New York) on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I definitely recommend this resort. Very good quality. Buffet is exceptional, so many dishes and a lot of tables are available every time. One drawback, you should pay for WIFI, but the Internet speed is not bat at all.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-4

    Gorgeous - lots of fun!

    Reviewed by Caringmamaof3() on Dec 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful resort, wonderful atmosphere for couples or family. Well kept beach, places to visit off resort - snorkeling, ruins. Wonderful experience with staff, especially Jose Isaac Martinez at Coral Grill.