Breathless Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4284 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Vacation

    Reviewed by Anthony D() on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We all had an amazing time here, and the staff was great especially Hervey, Cesar, G!! Gracias per todo! The parties were amazing, the food was delicious, and everyone was very accommodating to make sure we were having the best and most relaxing trip possible.

    Nothing but love for Breathless

    Reviewed by Edub4eva() on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Breathless made our birthday celebration truly unforgettable!! The staff is absolutely wonderful and goes above and beyond to make sure you’re enjoying your stay. Special shout out to Miguel for his award winning personality and energy as well as Hervey for always checking in on our group! The grounds are kept up seamlessly and the setting is beautiful! If you’re looking for a party atmosphere that stills has a balance of class, look no further!

    F U N

    Reviewed by AlyssaG478() on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Came here for my 30th birthday and was not disappointed. We had a blast. Lots of fun events, great food and amazing staff. Special shout out to Sandra, Miguel, Wilbert, Ali & Hervey for keeping the party going from sun up to sun down.

    Amazing time!

    Reviewed by 162samanthao() on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had an absolute blast at Breathless Cancun! The resort is gorgeous and well kept. Food is super tasty, both the restaurants and the buffet. The staff is truly one of a kind. I don’t understand how they have so much energy and are so fun. Especially Miguel, Hervy, Ali, Sandra and Wilbert. Would definitely recommend and come back!

    Worst stay ever and no response from the Breathless Riviera Resort

    Reviewed by 529Angie7728(Matteson, Illinois) on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I sent this email to Breathless Riviera Cancun Resort and never got a response from them. So, I am hoping if I post it here, just maybe I will hear something back.. Good Afternoon, I wanted to reach out to Breathless Resorts to inform you of our experience at Breathless Riviera Cancun this past holiday weekend. We were unable to complete the survey after informing the concierge of our experience. When I originally booked the reservation on the 24th of June I paid for early check in. We then upgraded our reservation on the 2nd of December and we were not guaranteed the early reservation. We were traveling from Tulum and need to get ready for an event that afternoon. We were unable to attend the event due to us being unable to check in at 3pm. After checking in we noticed a few things with the room. The first was the tablet console that operates the room wasn’t working. We called the concierge desk. They informed us the tablet had to charge. The tablet only worked in the base station and was continuously charging. The device powered down a few times. We also set the temperature prior to the device powering down that evening. We went out to dinner and returned to the room late in the evening to nice a puddle of water in the room due to the air conditioner leaking. We called maintenance and they came up to repair the AC as well as mop the floor. After these two incidents we weren’t very optimistic about our stay. The next issue was we toilet constantly filling up after a flush. We had to re-flush a couple of times to get the noise to stop. The next morning, we noticed an army of ant in the room. We then called the concierge and they had someone come and spray the room. We then had to leave the room, so housekeeping could clean the room. This was 8am in the morning after getting in late. It didn’t make for an easy day, for we weren’t able to rest in the room. My wife an I feel with the amount of money we paid to stay at the Breathless resort we had a better experience in Tulum that was cheaper. Reservation #13918BI32274

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Service

    Service-1