Catalonia Royal Tulum

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 9575 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Exclusive Traveler Club Member

    Reviewed by darrenhawker(London, Canada) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I have to say the beach is beautiful, the rooms are clean, the butlers are great and the staff are nice. It’s adult’s only and a smaller resort. What won’t bring me back is the food and the services offered. A nominal fee can be charged for privilege. There really isn’t much of a difference between the two. Well, except a membership cost of $10,000US for 10 years. The restaurants close on a rotating basis daily. The quality of the food needs to be much better. I ordered the ribeye at the “steakhouse” restaurant and it came out paper thin. The combination of food in dishes are from Mars. Overdone ceviche, with corn and peanuts? Another fish so tough, I couldn’t cut it with my knife. Anyway, you get the point. Visit after visit, this resort just falls short. Underwhelming and disappointed. Catalonia Royal Bavaro was worse, on all levels. After spending so much money, you’d think they’d look after their members. #fail

    Fabulous hotel. Amazing views

    Reviewed by JulieP4835(Theydon Bois, United Kingdom) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    A little haven away from the madness of day to day life. The staff were super helpful and always cheery. A great place to relax. Food was god but some of the cocktails were pretty average at best. Beware of the martinis - they are pretty strong!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Book confidently!

    Reviewed by mikepancost() on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Good food, clean room, nice pool, friendly staff, nice beach, nice path from lobby to rooms to beach, average drink strength (typical all inclusive), clean grounds. Did I say beautiful beach and friendly staff?!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Beautiful, Clean and Friendly

    Reviewed by sheliaskaggs(Fort Cobb, Oklahoma) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Beautiful resort, great pool and food. Travel time from airport to resort was long as we picked up other guest to drop off so I recommend upgrading transfer to personal to cut drive time down. There is a lot of walking so if you have problems I suggest a scooter. The bell boys were very good to take us to pool and beach area. Overall was a wonderful experience.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-2

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-3

    Great staff!

    Reviewed by Tour51473154379() on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great staff. Great beach! Interesting walkways and landscapes. The real reason for a 5 star rating are the people! The staff is amazing. Always happy to help and share their stories and knowledge of the area ! A great team! We will be back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4