Excellence Riviera Cancun
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Swim-up Bar
Bar
Pool
Pool bar
Aerial pool view
Cabanas
Swim-up Bar
Bar
Pool
Pool bar
Aerial pool view
Cabanas
TripAdvisor rating from 19441 reviews
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Overview
If you have a taste for luxury, romance and relaxation, then the Excellence Riviera Cancun resort and spa is where you belong.
Inclusions
- Daily activities
- Round-trip airport transfers
- Welcome cocktail and cool towel
- Breakfast, lunch and dinner with gourmet dining
- Unlimited natural fruit juices and soft drinks
- Pool and beach waiter service
- Non-motorized water sports
- Full equipped fitness centre
- All gratuities
- Nightly entertainment
- 24 hour room service
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Garment Steamer
Select a room type:
Junior Suite Spa/Pool View includes:
Room includes:
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- Bathroom with tub and shower
- Jetted tub
- Pillow menu
- Smoking rooms available (upon request)
- In-room liquor and wine of guests preference
- Balcony or terrace
Junior Suite Spa Pool View
Junior Suite Swim-Up Suite Spa/Pool View includes:
Room includes:
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow menu
- Smoking rooms available (upon request)
- In-room liquor and wine of guests preference
- Terrace
Junior Suite Ocean View includes:
Room includes:
- 1 king bed
- View of the Caribbean Sea
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow menu
- Smoking rooms available (upon request)
- In-room liquor and wine of guests preference
- Balcony or terrace
Two-Story Rooftop Terrace Suite Spa/Pool View includes:
Room includes:
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow menu
- Terrace with lounge furniture and exterior plunge pool
Two-Story Rooftop Terrace Suite Spa Pool View
Two-Story Rooftop Terrace Suite Spa Pool View
Two-Story Rooftop Terrace Suite Spa Pool View
Two-Story Rooftop Terrace Suite Spa Pool View
Excellence Club Junior Suite Pool View includes:
Room includes:
- 1 king bed
- Pool view
- 668 square feet
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Jetted tub
- Pillow menu
Additional details:
Excellence Club Benefits include:
- Private check-in and check-out
- Late check-out and early check-in (subject to availability)
- Private concierge service (7 a.m. to 11 p.m.)
- Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
- Superior VIP toiletries, upgraded room service menu, including wine and liquor preference
- Sparkling wine in room upon arrival
- Exclusive pool and whirlpool at the pool area
- Private beach area
- Beach bag for use during stay
- Shoe shine service
- Daily fresh fruit in room
- Fresh flowers in room upon arrival
- Aqua Wellness Spa Treatment, 1 per person per day
Excellence Club Junior Suite Swim-Up Ocean View includes:
Room includes:
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow menu
- Smoking rooms available (upon request)
- Excellence Club benefits
- Premium in-room liquor and wine of guests preference
Excellence Club Junior Suite Swim-Up Ocean View
Additional details:
Excellence Club Benefits include:
- Private check-in and check-out
- Late check-out and early check-in (subject to availability)
- Private concierge service (7 a.m. to 11 p.m.)
- Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
- Superior VIP toiletries, upgraded room service menu, including wine and liquor preference
- Sparkling wine in room upon arrival
- Exclusive pool and whirlpool at the pool area
- Private beach area
- Beach bag for use during stay
- Shoe shine service
- Daily fresh fruit in room
- Fresh flowers in room upon arrival
- Aqua Wellness Spa Treatment, 1 per person per day
Excellence Club Junior Suite Ocean Front includes:
Room includes:
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow menu
- Smoking rooms available (upon request)
- Private balcony
- Excellence Club benefits
Additional details:
Excellence Club Benefits include:
- Private check-in and check-out
- Late check-out and early check-in (subject to availability)
- Private concierge service (7 a.m. to 11 p.m.)
- Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
- Superior VIP toiletries, upgraded room service menu, including wine and liquor preference
- Sparkling wine in room upon arrival
- Exclusive pool and whirlpool at the pool area
- Private beach area
- Beach bag for use during stay
- Shoe shine service
- Daily fresh fruit in room
- Fresh flowers in room upon arrival
- Aqua Wellness Spa Treatment, 1 per person per day
Excellence Club Honeymoon Suite Ocean Front includes:
Room includes:
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow menu
- Smoking rooms available (upon request)
- Premium in-room liquor and wine of guests preference
- Excellence Club benefits
Additional details:
Excellence Club Benefits include:
- Private check-in and check-out
- Late check-out and early check-in (subject to availability)
- Private concierge service (7 a.m. to 11 p.m.)
- Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
- Superior VIP toiletries, upgraded room service menu, including wine and liquor preference
- Sparkling wine in room upon arrival
- Exclusive pool and whirlpool at the pool area
- Private beach area
- Beach bag for use during stay
- Shoe shine service
- Daily fresh fruit in room
- Fresh flowers in room upon arrival
- Aqua Wellness Spa Treatment, 1 per person per day
Excellence Club Two-Story Rooftop Terrace Suite Oceanfront includes:
Room includes:
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Living room
- Pillow menu
- Excellence Club Benefits
Additional details:
Excellence Club Benefits include:
- Private check-in and check-out
- Late check-out and early check-in (subject to availability)
- Private concierge service (7 a.m. to 11 p.m.)
- Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
- Superior VIP toiletries, upgraded room service menu, including wine and liquor preference
- Sparkling wine in room upon arrival
- Exclusive pool and whirlpool at the pool area
- Private beach area
- Beach bag for use during stay
- Shoe shine service
- Daily fresh fruit in room
- Fresh flowers in room upon arrival
- Aqua Wellness Spa Treatment, 1 per person per day
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Martini Bar |
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Prelude |
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Blue |
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Sol |
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Cielo |
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Stars |
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La Habana |
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Revive |
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X Lounge |
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Sports Bar |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Internet
- In room wired
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Toscana |
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Oregano Pizza e Pasta |
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Agave |
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Spice |
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The Lobster House |
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The Grill |
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Chez Isabelle |
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Las Olas Restaurant |
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Basmati Indian Restaurant |
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Flavor Market |
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Facilities
- Suites: 440
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site ($)
- Spa: On site ($)
- Spa treatments: On site ($)
- Yoga
Location
Carretera Federal 307
Chetumal-Puerto Juarez
Puerto Morelos, Mexico 77580
52-998-872-8500
23 km from CUN
Meal and plan options
- All-inclusive: Included
- Unlimited domestic and premium drinks
Pools and recreation
Pools
- Jetted pools: 5
- Outdoor pools: 6
Water sports
- Dive shop: On site ($)
- Non-motorized watersports: On site
- Snorkeling: On site
Other sports
- Aerobics: On site
- Bicycles: On site
- Tennis courts: On site
- Tour excursions: On site ($)
Other activities
- Daily activities: On site
- Games room: On site
- Spanish lessons
- Theme nights
- Deep Sea Fishing ($)
- Private Yacht Excursions ($)
- Private Tennis Lessons ($)
- Dancing Lessons
- Cooking Lessons
Shops and services
- Business centre
- Concierge
- Gift shop ($)
- Laundry services ($)
- Meeting facilities ($)
- Shopping onsite
- Tour desk
- Courier services
- Florist
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.